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A R Medicom (M) Sdn. Bhd.

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Senior System Analyst

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Summary

Senior System Analyst at medical-products manufacturer Medicom in Petaling Jaya: leads selection and implementation of enterprise systems, translates business needs into functional requirements, builds architecture/UAT docs, and ensures data integrity. Core tech: Microsoft Business Central ERP, Microsoft 365/Power Platform, SQL, supply-chain systems.

The Company

Founded in 1988, the Medicom Group is one of the world’s leading manufacturers and distributors of high-quality infection control, single-use and preventive products for the medical, dental, industrial, veterinary, laboratory, and health and beauty markets. Based in Montreal, Canada, Medicom has operations in 50 countries, has 8 fully controlled manufacturing plants in North America, Europe, and Asia, and sells in over 95 countries. Medicom is committed to making the world a safer and healthier place by using carefully selected materials, cutting-edge technology, and continuous innovation to provide protection that healthcare professionals can count on. The company is recognised today as one of the leading facemask and non-woven manufacturers with presence in Hong Kong, China, Taiwan, Japan, Australia , Malaysia, South Korea and Singapore. Amidst an aggressive expansion across the Asia Pacific, the company holds a strong leadership market position in the manufacturing and distribution of its products.


The Role

Reporting to the Global IS Director, the position will be a key part of Medicom global strategy to integrate Information Systems across the different divisions. The incumbent will act as a process architect by outlining key end-to end workflows and business requirements to define and implement information systems and improvements. He/she also supports the systems and the team by participating in specific missions requiring good skills with data and technology.


Key Responsibilities

SYSTEMS IMPLEMENTATION (65%)

  • Lead the selection, implementation and management of different information systems by ensuring that a proper governance and processes around the tools are built and followed

  • Translate business needs to functional requirements according to system standards

  • Weight different options and make recommendations based on technology, cost and business future needs

  • Build target architecture diagrams and data flow in collaboration with other systems and business specialists

  • Elaborate project plan in deliverables and tasks with estimations

  • Build UAT scripts, follow results and prioritize defects

  • Provide persistent user and technical documentation after each project, and keep up to date

  • Participates in the implementation of systems across business units in a re usability point of view

DATA INTEGRITY AND DATA ARCHITECTURE (10%)

  • Ensures quality of master data in key systems and support ongoing maintenance and data integrity

  • In collaboration with subject matter experts, defines and implements data strategy, policies, controls, and programs to ensure the enterprise data is accurate, complete, secure, and reliable

  • Supports the Change Advisory Boards (C.A.B.) meetings, by working with internal customers to ensure data requests are complete and comply with standards

SYSTEM SUPPORT AND IMPROVEMENT (20%)

  • Implement improvements across the systems based on business units needs in collaboration with internal or external resources if required

  • Identify areas for data quality improvements and help to resolve defects through the appropriate choice of error detection and correction, process control and improvement, or process design strategies

SELF DEVELOPMENT (5%)

  • Build and follow personal development plan

  • Identify and attend trainings (webinars, conferences, workshops, etc.) relevant to development plan


Requirements:

Skills, Knowledge and Abilities

  • Strong skills implementing small and large systems with reusability perspective across an organisation

  • Strong skills in data administration, design, and architecture

  • Ability to translate business needs to functional requirements aligned with system standards

  • Strong analytical and problem-solving skills

  • Ability to communicate with customers, team members, external providers, and management

  • Rigorous and structured

  • Ability to “roll up the sleeves” and work at all levels in the organization

  • Experience in working in an agile scrum environment

  • Detail, result and task oriented

  • Ability to manage multiple tasks simultaneously in a fast-paced work environment

  • Strong work ethic, team player and autonomous

Education & Experience

  • Bachelor's degree in software development, engineering, Information Systems, or relevant experience

  • Proficiency in the Microsoft Office suite (PowerPoint, Excel, Word, Outlook, Visio, Project)

  • Bilingual English/French

  • Knowledge of Microsoft 365 tools (PowerBI, Power Automate, Teams, SharePoint)

  • Knowledge in Microsoft Business Central ERP

  • Knowledge of supply chain systems (Demand Planning software, CRM, etc.)

  • Knowledge in SQL

  • 10 years of experience as system analyst

  • 10 years working with ERP or related information systems

  • Knowledge of agile scrum

  • Experience in an entrepreneurial environment

  • Experience in supply chain domain


Does this sound like you? If you are ready to take the next step in your career and meet all the relevant criteria, we would love to hear from you!

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