Senior System Engineer (On-site / Remote Support) (KL/Penang)
Description
About the role
We are seeking an experienced Senior System Engineer to design, implement, integrate, and support enterprise IT infrastructure solutions for both internal operations and external customer projects. Strong hands-on technical expertise in enterprise server platforms, SAN/NAS storage systems, virtualization technologies, backup solutions, and disaster recovery environments is required. This role requires the ability to independently plan, deploy, configure, troubleshoot, and optimize complex infrastructure environments while ensuring system availability, performance, scalability, and security.
Job Highlights
Hands-on experience in enterprise-grade servers, SAN/NAS storage, virtualization, and IT infrastructure deployment.
Opportunity to design, implement, and manage enterprise infrastructure solutions for internal operations and customer projects.
Exposure to leading enterprise technologies, including Dell, HPE, Lenovo, Hitachi, IBM, NetApp, VMware, Hyper-V, Nutanix, and Veeam.
Involvement in end-to-end project delivery, from solution design and implementation to system optimization and technical support.
Opportunity to take technical ownership of infrastructure projects and work with cross-functional engineering teams.
Key responsibilities
Server & Infrastructure Engineering
Enterprise Storage Solutions (SAN / NAS)
Virtualization & High Availability
Backup, Disaster Recovery & Business Continuity
Project Implementation & Technical Support
Design, implement, and manage enterprise infrastructure solutions for internal operations and customer projects
Take technical ownership of infrastructure projects and work with cross-functional engineering teams
End-to-end project delivery, from solution design and implementation to system optimization and technical support
About you
Diploma or Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or a related field
Minimum 3 years of relevant experience in enterprise IT infrastructure, system integration, or infrastructure implementation and support
Proven hands-on experience in deploying, configuring, and troubleshooting enterprise server, storage, and virtualization solutions
Experience in independently handling technical implementation and troubleshooting for customer projects
Strong analytical, troubleshooting, and problem-solving skills
Ability to work independently and manage technical tasks with minimal supervision
Good communication skills and ability to coordinate with customers, vendors, and internal teams
Willingness to learn new technologies and adapt to different enterprise infrastructure environments
Possess own transport and be willing to travel to customer sites for project assignments when required
Benefits
5-day work week
Project allowance / Travel claim
Training and certification support
Performance bonus
Career growth opportunities (Senior System Engineer / Technical Lead / Infrastructure Architect path)