Senior System Support Specialist
Responsibilities
- Plan session on DaaS & SPA deployment for Citrix Cloud
- Verify Citrix Cloud onboarding and Admin portal access and Configure Identity and Access Management on Citrix Cloud
- Configure Citrix Workspace settings and deploy to endpoints as customer requirements
- Design and Administration and support of the VMware vSphere infrastructure including vSphere Horizon Components, ESXi hosts, Citrix XenDesktop, User profile management, and client backup solutions
- Plan CITRIX XenApp and XenDesktop deployment as per customer requirement
- Manage and upgrade Nutanix Platform
- Design and configure VMware vSphere infrastructure
- Perform VMware vSphere upgrade
- Create virtual Desktop and server templates based on interviews with customers
- Implement HP thin client provisioning solution based on Windows and Linux embedded for client deployments
- Secure ESXi vCenter server and vSphere virtual machines using ACL and Security policies
- Configure VMware vSphere vSS and vDS Policies
- Configure Advanced vSphere HA and DRS Features
- Design Plan, Deployment, and integration of Citrix XenApp & XenDesktop
- Configure provisioning server with High Availability in all virtualized infra
- Configure LAN & SAN connectivity with high availability for Nutanix, CISCO UCS and HP blade servers
- Create User Acceptance Testing (UAT) document for all datacentre products
- Perform User Acceptance Testing (UAT) as per vendor ‘s defined procedure
- Work with multiple virtualization products like VMware vSphere, Citrix Xenserver, Microsoft hyper v
- Migrate physical machine to virtual machine (P2V) and Virtual to Virtual (V2V) using VMware converter and platespin
- Migrate virtual infrastructure from older version to latest version
- Migrate VMs from vSphere standard switch to vSphere distributed switch VDS
- Analyse customer’s requirement and Preparing SOW for new project
- Create virtual desktop templates based on interviews with customers
Requirements
- Minimum 5 years of relevant working experience in virtualization, cloud infrastructure, storage, backup, or data centre infrastructure.
- Proven hands-on experience in virtualization and data centre technologies.
- NCP-MCI (Professional) and/or VCP-DCV (VMware Certified Professional) certifications required
- Veeam Certified Engineer/HCIA-Storage/HCIP-Professional/Citrix Certified Engineer preferred
- Good troubleshooting and problem-solving skills.
- Strong working attitude, responsible, committed, and able to work well with the team.
- Willingness and initiative to learn independently, keep up with new technologies, and continuously improve technical knowledge and skills.
- Able to work independently with minimal supervision while also contributing effectively as part of a team.