Senior Systems Analyst - ERP
Summary
Lead Microsoft Dynamics 365 ERP support, integrations, and enhancements for a facilities-management provider, translating business needs into system solutions and overseeing reporting via Power BI.
Be part of a team driving enterprise-wide system excellence.
We’re looking for an experienced and driven Senior Systems Analyst – ERP to join our Group IT team. This is an exciting opportunity to play a key role in supporting, enhancing, and integrating ERP systems across the business while partnering with stakeholders to deliver high-impact technology solutions.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering, Remote Camps , and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities
- Lead ERP (Microsoft Dynamics 365) support across the business, ensuring stability, performance, and continuous improvement
- Translate business requirements into effective system solutions and enhancements
- Drive integration of new companies and divisions into the ERP environment
- Manage system changes, testing, and release cycles in line with governance standards
- Oversee 2nd and 3rd line support, resolving complex system issues and working with service providers
- Facilitate business requirement gathering, solution design, and stakeholder engagement
- Lead or contribute to IT projects, including planning, cost estimation, and implementation
- Support reporting and insights through Power BI and other tools
Skills and Competencies
- Strong ERP systems expertise, particularly Microsoft Dynamics 365 Finance & Operations
- Solid business analysis capability with ability to translate requirements into system solutions
- Experience with SQL, system integrations, and data analysis/reporting (Power BI)
- Good understanding of financial and business processes
- Knowledge of SDLC, testing methodologies, and change management processes
- Strong problem-solving skills with the ability to troubleshoot and resolve complex system issues
- Effective stakeholder engagement and communication skills across all levels
- Ability to manage projects, prioritise tasks, and work independently
- High attention to detail with strong analytical and logical thinking
- Collaborative team player with a customer-focused approach
Qualifications
- Relevant IT Degree or Diploma
- Minimum 8 years’ experience in Systems or Business Analysis
- Strong experience within an IT environment
- 8–10 years’ experience in Microsoft Dynamics 365 Finance & Operations preferred
- Proven experience with ERP systems, particularly financial systems