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Universal Store

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Senior Systems Analyst - Supply Chain

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Summary

Universal Store, an Australian youth fashion retailer, seeks a Senior Systems Analyst - Supply Chain at its Eagle Farm (Brisbane) Support Office to support and evolve Distribution Centre and supply chain platforms: analysing workflows, gathering requirements, designing integrations and enhancements, and mentoring junior analysts.

Universal StoreFrom our humble beginnings as a suburban unisex clothing store in 1999, we’ve grown to more than 100 stores nationally and now deliver the latest in apparel to customers around the world through our thriving online store. Our team carefully curates a mix of local and international labels, working collaboratively to develop exclusive styles and collections that give our customers head to toe outfitting options for every occasion.Today, we’re proud to be recognised as one of Australia’s leading youth fashion retailers. We’ve built and grown brands such as Neovision, Common Need, Luck & Trouble, and Worship, and we continue to partner with global favourites including Lee Wrangler, AS Colour, Calvin Klein, Stussy and Abrand. As our business has expanded, we’ve welcomed the Perfect Stranger and Thrills Co brands into our portfolio, allowing us to offer an even broader range of fits, styles and pieces that reflect the diversity of our customer base.No matter the style, our mission remains the same: elevate every outfit and deliver customer service that goes above and beyond.The OpportunityWe have an exciting opportunity for an experienced Senior Systems Analyst - Supply Chain to join our Technology team at our Eagle Farm Support Office. Reporting to the Enterprise Platforms Manager, you'll play a critical role in supporting and evolving the systems that underpin our Distribution Centre and Supply Chain operations.As a trusted partner to both business and technology teams, you'll help shape the future of our Supply Chain technology landscape. Working across business-critical platforms, you'll influence how systems, processes and integrations support a growing retail business while ensuring our teams have the tools they need to operate effectively and efficiently.We're looking for someone who enjoys building strong relationships, understanding how technology can enable business outcomes and bringing a practical, solutions-focused mindset to complex challenges. You'll have the opportunity to contribute to strategic initiatives, drive continuous improvement and deliver meaningful change across one of the most important functions of our business.Key responsibilities include:Analysing Supply Chain systems, processes and workflows to identify opportunities for improvement and optimisationPartnering with business stakeholders to gather, validate and translate requirements into effective technical solutionsDesigning system enhancements and integrations that improve functionality, data flow and operational efficiencySupporting key Supply Chain and Distribution Centre platforms while ensuring system stability, performance and reliabilityDeveloping and maintaining functional specifications, process documentation and solution designsCollaborating with technical teams through development, testing, implementation and post-deployment support activitiesFacilitating workshops and stakeholder discussions to drive alignment and shared understanding of proposed solutionsMonitoring system performance, identifying issues and driving continuous improvement initiativesProviding mentoring and guidance to junior analysts while contributing to a collaborative team cultureStaying informed on emerging technologies, industry trends and best practices to support future innovation across the Supply Chain technology landscapeAbout You This is a great opportunity for a collaborative and commercially minded Systems Analyst who enjoys working closely with Supply Chain stakeholders, solving complex problems and delivering technology solutions that create real business value.You'll bring:Significant experience in a Systems Analyst, Senior Systems Analyst or similar roleTertiary qualifications in Information Technology, Information Systems, Business or a related discipline, or equivalent industry experienceExperience supporting enterprise applications, integrations and business-critical systemsStrong understanding of Supply Chain, Distribution Centre or Warehouse Management processesProven experience gathering, analysing and documenting business and functional requirementsStrong stakeholder management and communication skills, with the ability to engage effectively across both technical and non-technical teamsDemonstrated analytical and problem-solving capabilities with a continuous improvement mindsetExperience supporting projects through solution design, testing and implementation activitiesStrong organisational skills and the ability to manage multiple priorities in a fast-paced environmentExperience with Warehouse Management Systems would be highly regardedWhat We OfferA vibrant, collaborative workplace culture with a supportive and growth driven leadership teamExclusive staff discounts across our brands, plus access to partner deals and offers through FlareFree on-site parking and generous facilities at our modern, purpose-built Support Office located in Eagle Farm Learning & Development opportunities - Grow your career with us! Hybrid working arrangements with flexibility to work from home Salary sacrificing and novated leasing optionsCompany paid parental leaveWellbeing support through Sonder and regular wellness initiativesRegular social events and team activitiesOur ValuesCare for EveryoneHere to HelpMake it WorkBetter Than GoodContributeReady to take the next step?Apply now with your resume and cover letter showcasing your interest and experience!

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