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Boehringer Ingelheim

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Senior Systems Engineer - AWS

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Summary

Senior systems engineer on Boehringer Ingelheim's global Cloud Foundations team in Buenos Aires, building and operating secure AWS infrastructure using Infrastructure as Code (Terraform/CloudFormation), CI/CD tooling, and handling Day-2 operations, monitoring, and support under ITIL and Scrum practices.

The Position

Cloud Foundations product is a set of global, secured and well governed Cloud services. The product offers standards, best practices, and well architected Cloud services focused on the development of new and current IaaS and Serverless Computing. The product is developed based on agile methodologies to support digital products and use cases.

Tasks and responsibilities

  • Developing and implementing Boehringer standard solutions using Infrastructure as Code (Terraform/CloudFormation) in an organizational level e.g. network, patching, backup, policies, access, etc.
  • Managing existing and upgrading/migrating legacy Infrastructure as Code stacks.
  • Responding to cloud environment issues and monitoring alerts (ex. portal access, security findings, etc.)
  • Assisting users with access-related issues and requests using tools to ensure adherence to security best practices including MFA, key management, etc.
  • Ensuring the overall health of all Cloud environments with regards to patching, anti-virus, backups, performance thresholds, etc.
  • Assisting the users with any Day2 troubleshooting issues.
  • Ensuring on-going configuration management health.
  • Migrating to new releases of Terraform, Bitbucket, etc.
  • Creating and maintaining Runbook and other support documentation.
  • Adhere to ITIL processes (change, problem, configure, incident management).
  • Apply agile methodology and the Scrum framework while working closely with the product development team and the product owner.

Required

  • Bachelor’s degree in Information Technology.
  • Infrastructure as a Service (IaaS) Cloud based hands on experience in AWS.
  • Strong working experience with Infrastructure as Code (IaC) especially working with Terraforms and AWS Cloud Formation.
  • Solid knowledge and understanding of the software development lifecycle utilizing the DevOps framework around CI/CD.
  • Very good understanding and experience in networking and security knowledge, such as routing, firewall, VPN, TCP/IP, VPC, SG, Anti-virus, security risk remediation etc.

Mandatory Skills:

  • Good track record of hands-on working experience with AWS services.
  • Experience supporting production Cloud work loads using native and 3rd party tools.
  • Good interpersonal skills especially with a diverse and global user base.
  • Good knowledge of CI/CD tools, processes, and procedures (e.g. Jenkins).
  • Good knowledge of code and binary repositories (e.g. GitHub or BitBucket).
  • Good knowledge of Terraform or equivalent provisioning and automation tooling for building, changing, and versioning infrastructure.
  • Some knowledge of Automation and Configuration Management toolsets (e.g. Ansible).
  • Hands on experience in scripting skills like PowerShell, Ruby, Python, or Bash.
  • Hands on experience and good working knowledge with Infrastructure as Code concepts.
  • Strong command of English language (both verbal and written).

Desirable

  • Talented and ambitious individual who thrives on innovation, learning and problem solving.
  • Strong customer and service orientation.
  • Be able to work in a global diverse environment.
  • Team oriented especially working in an Agile team setting.
  • Able to effectively collaborate, openly communicate and reach across functional borders.
  • Willingness to work also outside business hours.

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