Senior Systems Engineer

ECS is seeking a Senior Systems Engineer to work in our Washington, DC office.

• Responsible for the day-to-day operations, maintenance, and monitoring of the agency's on-prem and cloud server infrastructure.
• Establishes monitoring requirements for servers and applications as well as develop and deploy alerting strategies.
• Coordinates all maintenance activities including testing and scheduling for maintenance weekends and ensuring that all change records have been approved prior to maintenance events.
• Assures implementation by working with staff on the goals and objectives of agency-wide programs, implements established goals and objectives, assesses measures that evaluate performance, and makes recommendations for program improvement.
• Develops mitigation strategies when vulnerabilities cannot be remediated, coordinates with IT Security for review and acts on any directed changes.
• Responsible for upgrading and managing all domain services and works with various system owners to coordinate systems upgrades, system backups and hardware refreshes.
• Develops and submits change requests and tracks to completion hardware and software upgrades and patches.
• Develops technical architecture and documentation that details procedures for installation, maintenance, security, configuration, and disaster recovery while considering cost and performance impact.
• Responds to events and incidents with possible security architecture or negative user experience impacts; takes necessary corrective actions promptly.
• Plans, organizes, and conducts research on complex infrastructure and client support issues that involve major areas of uncertainty in approach, methodology, or interpretation to identify appropriate solutions.
• Identifies and resolves unique issues, recommends innovative solutions to address new needs and/or issues and recommends
• enterprise upgrades, changes, or enhancements.
• Performs proactive monitoring of system logs, services, scripts, and applications on servers’ systems, storage arrays for internal and customer-facing applications (min. 6 years’ experience).