Senior Systems Operations Analyst

This role exists as part of Nasdaq Trade Surveillance Operations Team, to join the Bangalore Technology center. NTS is a web browser based SAAS application powering Surveillance and compliance for over 170+ market participants across over 200+ markets primarily focused on broker trade compliance. You will be part of global team working closely with teams from Sydney, London, and Toronto.

As a Senior analyst, your focus will be developing and implementing software solutions. Besides working closely with your colleagues in Bangalore, you will also work closely with Nasdaq teams in other countries.

• Linux System administration tasks and Linux based troubleshooting.
• L2/L3 technical support. Troubleshooting and RCA of ALL processing issues.
• Proactively supervise and resolves the production environment issues with the use of Zabbix as a monitoring tool.
• Perform BAU activities Which includes:
• System supervising to ensure availability of all services, server resources.
• Log monitoring to review system and application logs and verify completion of scheduled jobs.
• Resolution of Incidents and Service Requests following SLAs and ITIL Incident Management Processes.
• Performing Application Deployments using puppet, Gitlab and bit bucket as per Change Management Processes.
• Develop and integrate process automation tools using Bash/Python.

We expect you to have: (Minimum Qualifications)

• Strong background in Linux/Unix Environment. 3-5 Years.
• Exposure to monitoring tools: Zabbix, Grafana etc. 3- 4 Years.
• Exposure to Configuration management tools including Puppet, Ansible. 2 -3 Years.
• Strong scripting knowledge in Bash, Python.
• Exposure to Jira, GIT/Bitbucket tool. 2-3 years.
• Exposure to AWS cloud technologies. 2 Years
• Good understanding of ITIL methodologies

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.