Senior Systems Testing / QA Specialist

• Perform functional and non-functional system testing of interfaces to:
  
• Panorama
  
• REACT
  
• Panorama IMMS & Inventory Core
  
• Extension applications
  
• Enhancements and defect resolutions
  
• Test Business Objects (BO) reporting based on defects identified by business users and critical Panorama changes.
  
• Create complete system testing documentation and artifacts, including:
  
• Test strategies
  
• Test plans
  
• Test cases/use cases
  
• Test scripts
  
• Automated test scripts
  
• Test data
  
• Test results reports
  
• Defect logs and summary reports
  
• Transform functional, business, and system knowledge into effective test case planning and execution.
  
• Create test data according to approved test plans.
  
• Analyze test results, perform retesting, and continue testing until expected results are achieved.
  
• Participate in user walkthroughs and reviews and ensure client acceptance criteria are met.
  
• Recommend changes where testing results do not meet required standards.
  
• Retest implementation criteria in live/production environments and recommend user sign-off.
  
• Work closely with developers, architects, product owners, business users, and other stakeholders to establish effective test plans based on feature and technical documentation.
  
• Apply QA and technical expertise to identify, track, troubleshoot, and resolve testing and production issues.
  
• Support quality assurance, defect management, and maintenance of client service integrity.
  

Requirements

• 5+ years of experience working with federal, provincial, or broader public-sector healthcare providers.
  
• Experience with public-sector health-related projects.
  
• Experience working on large, complex IT health-related projects.
  
• Knowledge of Public Sector Enterprise Architecture artifacts, processes, and practices, with the ability to produce technical documentation compliant with industry standards.
  
• In-depth knowledge of industry standards such as Project Management Institute (PMI) practices and Public Sector I&IT project management methodologies.
  
• Knowledge and understanding of Ministry policies and IT project approval processes and requirements.
  
• Experience adopting and adhering to:
  
• Public Sector Unified I&IT Project Methodology
  
• Public Sector Enterprise Architecture
  
• Public Sector Gating Process
  
• OPS Standard Systems Development Methodologies
  

• Acting as a Lead Systems Testing/QA Specialist across multiple work streams.
  
• Providing guidance and oversight to junior testers.
  
• Planning, organizing, coordinating, and implementing testing efforts.
  
• Preparing test plans and coordinating test execution.
  

• Knowledge of testing methods in an object-oriented environment.
  
• Experience across all stages of system testing, including:
  
• Testing strategy
  
• Testing tool selection
  
• Test planning
  
• Test case preparation
  
• Test data preparation
  
• Manual test execution
  
• Automated test execution
  
• Defect logging and tracking
  

• Clinical systems
  
• Mission-critical systems
  
• High-volume transactional systems
  
• Highly available environments
  

• Commercial Off-the-Shelf (COTS) solutions
  
• Patches and new releases
  
• Enhancement requests
  
• Acceptance testing
  
• Regression testing
  
• In-house web applications
  
• HL7/FHIR-based web services
  
• RESTful services
  
• JSON/XML
  
• APIs
  
• Reporting solutions
  
• Integration components
  
• Extensions and enhancements
  

• SAML
  
• JWT
  

• Test strategies
  
• Test plans
  
• Test use cases
  
• Test cases
  
• Test scripts
  
• Test data
  
• Test execution/results documentation
  

• Experience developing and executing automated test scripts.
  
• Experience with automation frameworks/tools such as Selenium.
  

• Experience using API testing tools to query and test interfaces at the messaging layer.
  
• Experience testing web services using tools such as:
  
• Rational ClearQuest
  
• SOAP-UI
  
• Postman
  
• Programming languages
  

• Experience with information retrieval packages.
  
• Experience performing data queries and ad-hoc queries using SQL.
  
• Knowledge of other query languages.
  
• Ability to validate data accuracy, completeness, and integrity.
  

• Experience performing accessibility testing of:
  
• Websites
  
• Web content
  
• Mobile applications
  
• Knowledge of W3C Web Content Accessibility Guidelines (WCAG) 2.0.
  
• Experience using tools supporting web accessibility testing in accordance with AODA legislation.
  

• Performance testing results
  
• Security testing results
  
• Defect review materials
  
• Client/project team testing reports
  

• BI data setup and integration
  
• Data validation
  
• Predefined analytical reports
  
• Ad-hoc reporting tools
  
• Dashboards
  
• Accuracy, completeness, and data integrity validation
  

• Experience validating successful deployment of releases into production environments.
  
• Preparing reports documenting testing and release results.
  

• Experience performing business scenario and cross-system integration testing on product modules.
  
• Experience with healthcare-related systems such as:
  
• Ontario Health Client Registry
  
• Provider Registry
  
• Audit Services
  

• Experience reviewing and providing testing input into:
  
• Technical requirements
  
• Business requirements
  
• Business Intelligence requirements
  
• Ability to identify testing considerations and potential issues early in the SDLC.
  

• Experience working in both traditional and Agile teams.
  
• Knowledge of standard DevOps processes and tools.
  
• Knowledge and experience with at least one programming language.
  
• Strong understanding of all phases of the Systems Development Life Cycle (SDLC).
  
• Experience reviewing business and technical documentation from a testing perspective.
  
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
  

• Identifying and documenting issues and risks.
  
• Creating and maintaining:
  
• Defect logs
  
• Defect summary reports
  
• Experience using tools such as:
  
• Jira
  
• Confluence
  
• TestRail
  
• Updating project tasks and status.
  
• Participating in QA and cross-functional team meetings.
  
• Prioritizing test execution based on:
  
• Business priorities
  
• Defect patterns
  
• Available testing time
  
• Working creatively around shared-resource challenges involving:
  
• Test environments
  
• Test data
  
• Participating actively in:
  
• Walkthroughs
  
• Defect triage
  
• QA reviews
  

• Proven technical leadership skills and the ability to identify improvement opportunities and recommend solutions.
  
• Exceptional analytical, problem-solving, and decision-making skills.
  
• Strong interpersonal, verbal, written communication, and presentation skills.
  
• Proven troubleshooting and critical-thinking capabilities.
  
• Strong listening skills to facilitate effective issue resolution.
  
• Effective consulting skills and the ability to build strong relationships with stakeholders.
  
• Excellent customer service skills, including tact and diplomacy.
  
• Ability to work as a:
  
• Motivated
  
• Flexible
  
• Detail-oriented
  
• Creative
  
• Organized
  
• Collaborative team player
  
• Strong perseverance and ability to multitask and meet strict deadlines.
  

• 5+ years public-sector healthcare experience
  
• 7+ years senior QA/systems testing experience
  
• Lead QA/Test Specialist experience
  
• Junior tester guidance/oversight
  
• Test strategy and test planning
  
• Manual and automated testing
  
• Clinical systems testing
  
• Mission-critical/high-volume systems testing
  
• COTS testing
  
• Web application testing
  
• HL7/FHIR
  
• REST/JSON/XML
  
• API testing