Senior Systems Testing / QA Specialist

• Perform functional and non-functional system testing of iPHIS, OHISS, TIS and Inspections Tools, including program requirements, application integrations, enhancements and defect resolutions.
  
• Provide ongoing testing support for routine and incident management activities involving public health units and program areas.
  
• Develop complete testing documentation and artifacts, including test strategies, test plans, test cases/use cases, test scripts, automated test scripts, test results reports and defect logs.
  
• Translate functional, business and system knowledge into effective test planning and execution.
  
• Create test data according to established test plans.
  
• Analyze test results, perform retesting and confirm expected outcomes.
  
• Participate in walkthroughs and reviews with users and ensure client acceptance criteria are met.
  
• Recommend changes where testing results do not meet required standards.
  
• Retest implementation criteria in live/production environments and recommend user sign-off.
  
• Work closely with developers, architects, product owners and other stakeholders to establish effective test plans based on feature and requirements documentation.
  
• Provide QA and technical expertise to identify, track and resolve testing, production and IT-related issues.
  
• Provide technical leadership, guidance and oversight to junior testers and coordinate testing activities across multiple work streams.
  

Requirements

• 5+ years of experience working with federal, provincial or broader public-sector healthcare providers.
  
• Knowledge of Public Sector Enterprise Architecture artifacts, processes and practices, with the ability to produce technical documentation aligned with industry standards.
  
• In-depth knowledge of Project Management Institute (PMI) and public-sector I&IT project management methodologies.
  
• Knowledge and experience working on public-sector health-related projects.
  
• Knowledge and understanding of Ministry policies and IT project approval processes and requirements.
  
• Experience adopting and adhering to:
  
• Public Sector Unified I&IT Project Methodology
  
• Public Sector Enterprise Architecture
  
• Public Sector Gating Process
  
• OPS Standard Systems Development Methodologies
  
• Experience working on large, complex IT healthcare projects.
  

• Acting as a Lead Systems Testing/QA Specialist, providing guidance and oversight to junior testers.
  
• Planning, organizing and implementing testing efforts, including preparation of test plans and coordination of test execution.
  
• Knowledge and understanding of testing methods within an object-oriented environment.
  
• All stages of system testing, including:
  
• Test strategy
  
• Testing tool selection
  
• Test planning
  
• Test case preparation
  
• Test data preparation
  
• Manual test execution
  
• Automated test execution
  
• Defect logging and tracking
  
• Testing:
  
• Clinical systems
  
• Mission-critical systems
  
• High-volume transactional systems
  
• Highly available environments
  
• Knowledge and experience with structured methodologies for the development, design, implementation and maintenance of applications.
  

• Commercial Off-the-Shelf (COTS) solutions, including:
  
• Patches
  
• New releases
  
• Acceptance testing
  
• Enhancement requests
  
• Regression testing
  
• In-house web applications.
  
• HL7-FHIR-based web services.
  
• RESTful / JSON / XML interfaces.
  
• Application Programming Interfaces (APIs).
  
• Reporting solutions.
  
• Integration components.
  
• Extensions and enhancements.
  
• Product modules and cross-system integrations.
  
• Ontario Health-related systems such as Client Registry, Provider Registry and Audit Services, or equivalent complex healthcare systems.
  

• SAML
  
• JWT
  

• Developing automated test scripts using tools/frameworks such as Selenium.
  
• Executing automated test scripts.
  
• API testing tools for querying and testing interfaces at the messaging layer.
  
• Web service testing using tools such as:
  
• Rational ClearQuest
  
• SOAP UI
  
• Postman
  
• Programming languages
  
• Test management and defect tracking tools such as:
  
• Jira
  
• Confluence
  
• TestRail.
  

• Knowledge and experience with information retrieval packages.
  
• Experience performing data queries and ad-hoc queries using SQL.
  
• Knowledge of other query languages.
  
• Ability to analyze and validate data to support system and application testing.
  

• Websites
  
• Web content
  
• Mobile applications
  

• Test planning and preparation.
  
• Data setup and integration.
  
• Validating BI data.
  
• Testing predefined analytical reports.
  
• Testing ad-hoc reporting tools.
  
• Testing dashboards.
  
• Validating:
  
• Accuracy
  
• Completeness
  
• Data integrity
  

• Knowledge and experience working within traditional and Agile teams.
  
• Experience with standard DevOps processes and tools.
  
• Knowledge and experience with at least one programming language.
  
• Knowledge and experience across all phases of the Systems Development Life Cycle (SDLC).
  
• Ability to review business and technical documentation from a testing perspective and identify issues early in the SDLC.
  
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
  

• Identifying and documenting issues and risks.
  
• Creating and maintaining defect logs and defect summary reports.
  
• Using defect/test management tools such as Jira, Confluence and TestRail.
  
• Updating tasks and project status.
  
• Participating in QA and cross-functional team meetings.
  
• Prioritizing test execution based on:
  
• Business priorities
  
• Defect patterns
  
• Available testing timelines
  
• Resolving challenges related to shared test environments and test data.
  
• Participating actively in walkthroughs and defect triage sessions.
  

• Proven technical leadership capabilities.
  
• Ability to identify areas for improvement and recommend practical solutions.
  
• Exceptional analytical, problem-solving and decision-making skills.
  
• Strong verbal, written, interpersonal and presentation skills.
  
• Strong troubleshooting and critical-thinking abilities.
  
• Excellent listening and issue-resolution skills.
  
• Strong consulting and stakeholder-management capabilities.
  
• Proven ability to build effective relationships with technical and business stakeholders.
  
• Excellent customer service, tact and diplomacy.
  
• Ability to work effectively in a fast-paced, complex environment.
  
• Strong organization, multitasking and time-management skills.
  
• Flexibility, creativity, attention to detail and perseverance.
  
• Proven ability to meet strict project deadlines.
  

• Only 1 candidate can be submitted.
  
• The role is 100% onsite in Toronto at 5700 Yonge Street.
  
• Standard schedule is Monday to Friday, 7.25 hours per day, between 8:00 AM and 5:00 PM, excluding lunch.
  
• CRJMC security clearance is required.
  
• 7+ years of senior QA/systems testing experience is required.
  
• 5+ years of public-sector healthcare experience is required.
  
• SQL/data-query experience is a specific MUST HAVE.
  
• Candidates should demonstrate the mandatory healthcare, public-sector, testing, automation, API, security, accessibility, BI, SDLC, Agile/DevOps and defect-management experience directly in their resume.