Senior Technical Account Manager - Onsite (DevOps/AI)
Summary
Senior Technical Account Manager (onsite, Shadoxhurst, UK) at Perforce Software: acting as the primary technical contact for strategic customers, guiding adoption and best practices of Perforce DevOps/AI solutions, coordinating advanced technical support, troubleshooting complex issues, and managing escalations with engineering and support teams.
Perforce Software in Shadoxhurst is seeking a Senior Technical Account Manager to build long-term relationships with strategic customers and ensure successful adoption of Perforce solutions. You will act as the primary technical contact, guiding best practices, performance, and optimization.
You will coordinate advanced technical support, troubleshoot complex issues, and manage escalations with engineering and support teams, driving value and satisfaction through account reviews and renewal