Senior Technical Business Analyst

We are seeking a seasoned Senior Technical Business Analyst who thrives on challenges. This role combines deep technical investigation, direct customer interaction, and core BA responsibilities. Our team will build a new front-end application for the healthcare domain, designed to replace an existing legacy system. Gathering requirements will be a demanding task, drawing from test cases, interviews with EPAM QA specialists, hands-on exploration of the current UI, and conversations with Knowledge Owners when available. We're looking for a professional who excels both technically and interpersonally. Resilience under pressure is essential.

Responsibilities

• Investigate and document how the existing system and business processes function
• Guide features through their full development lifecycle
• Support ongoing improvement of internal team processes
• Liaise with both business and technical stakeholders
• Partner with UX Designers on UI modeling and wireframing
• Create product and requirements documentation, user guides, and release notes
• Serve as Subject Matter Expert for designated modules of the Product
• Ensure requirements remain accurate, complete, high-quality, and usable
• Help shape the Team's Definition of Ready and Definition of Done
• Lead acceptance testing for delivered backlog items

Requirements

• 3+ years of hands-on Business Analysis experience, with a self-motivated, mature approach to solving problems
• Strong critical thinking abilities paired with a customer-first mindset
• Capability to craft solutions and translate requirements into guidance for UX/UI designers in support of business goals
• Proficiency in writing user stories, acceptance criteria, and process diagrams
• Willingness to actively shape and refine the Team's Business Analysis practices and standards
• Solid grounding in web application design paired with a technical mindset
• Confident command of written and spoken English (B2 or above)
• Practical experience working within Agile frameworks such as Scrum, Kanban, or SAFe
• Solid grasp of system integration principles
• Comfort with digging into data to test and validate assumptions, even without advanced technical skills
• Resilience and composure under pressure

Benefits

With us you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children