Senior Technical Consultant & Team Lead- Cloud Services

<p><b>For an L2 role supporting a large enterprise or banking customer, prioritize candidates with hands-on experience in Intune policy troubleshooting, Win32 application deployment, Windows Autopilot, Entra ID, and endpoint security rather than candidates with only basic device enrollment experience.<br /><br /></b></p><p><b>4–6 years of overall IT support experience, including 3+ years of relevant Intune administration.</b></p><p><b><br /></b></p><p><b>Ability to independently troubleshoot and resolve L2-level technical issues.</b></p><p><b><br /></b></p><p><b>Strong analytical, documentation, and communication skills.</b></p><p><b><br /></b></p><p><b>Ability to work in a customer-facing enterprise environment.</b></p><p><b><br /></b></p><p></p><p><b>Strong focus on security, SLA adherence, and service quality.</b></p>