Senior Technical Program Manager, PeopleSoft HCM (Hybrid, Washington, DC)

About This Role

The DC Office of the Chief Technology Officer (OCTO) is seeking a senior Technical Program Manager to lead its PeopleSoft HCM resource team (UX/UI Lead, Payroll Functional SME, Time and Labor Functional SME) supporting the District’s Core HR, Payroll, and Time and Labor systems and related digital modernization. You will oversee delivery, staff performance, and stakeholder coordination, and serve as the primary escalation point between OCTO leadership, DCHR, and the PeopleSoft team.

Responsibilities

• Lead and manage the PeopleSoft HCM resource team (UX/UI Lead, Payroll Functional SME, Time and Labor Functional SME, and other assigned staff)
• Serve as the primary escalation point between OCTO leadership, DCHR, and the PeopleSoft team for scope, priority, and delivery issues
• Coordinate cross-functional work across PeopleSoft HCM modules (Core HR, Payroll for North America, Time and Labor, Benefits Administration)
• Oversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including the digital hiring UX/UI modernization effort
• Track team performance against SLAs and KPIs and drive continuous improvement of PeopleSoft support and delivery
• Facilitate regular status reporting to stakeholders on program health, risks, and milestones; support requirements gathering, functional design review, and change management
• Manage staffing needs, onboarding, and succession planning for the PeopleSoft team in coordination with account management

Qualifications

• Bachelor’s degree in IT, Business, or a related field (or equivalent experience); Master-level position
• 16 plus years of IT program/project management, including managing multi-person technical teams
• 16 plus years leading PeopleSoft HCM programs/teams with oversight of Core HR, Payroll for North America, and Time and Labor
• 16 plus years of technical experience: PeopleSoft Update Manager (PUM) deployments, Oracle Cloud Infrastructure, Oracle database management, UI modernization, third-party identity providers, data visualization integration, and DOJ 508 compliance
• PMP (or equivalent) program/project management certification; strong requirements analysis and functional design oversight
• Experience managing government or public-sector IT programs (DC government preferred); executive status reporting and cross-functional stakeholder management
• Able to work hybrid in Washington, DC and interview by webcam and in person

Required Skills

• PeopleSoft HCM program and team leadership (functional and technical resources)
• PeopleSoft HCM delivery oversight (Core HR, Payroll for North America, Time and Labor, Benefits)
• Program planning, scheduling, resource allocation, and SLA/KPI performance management
• Requirements analysis, functional design review, and change-management oversight
• Stakeholder and executive status reporting and escalation management
• Technical oversight: PUM deployments, Oracle Cloud Infrastructure and databases, UI modernization, identity providers, data-visualization integration, DOJ 508
• *Software / tools:* PeopleSoft HCM, Oracle Cloud Infrastructure, Oracle Database, MS Office (PowerPoint, Project)