Senior Technical Project Manager
Posted Updated
Summary
Senior Technical Project Manager at Datapao (a Databricks/data engineering consultancy) who leads big data, cloud engineering, and machine learning projects for EMEA customers end-to-end — from kick-off to closing — coordinating stakeholders, handling escalations, and keeping scope, deadlines, and budget on track.
- Management of big data, cloud engineering, and machine learning projects for EMEA customers
- Leading end-to-end customer projects from kick-off to project closing
- Managing project and team day-to-day operations
- Handling customer communications
- Resolving escalations
- Identifying opportunities to increase customer satisfaction and drive value creation
- Ensuring project scope, objectives, deadlines, and budget are met for a complex customer portfolio
- Leading customer interactions
- Coordinating stakeholders
- Documenting and administering project scope, goals, deliverables, and resource allocation in collaboration with internal teams such as Sales, Engineering, and AI
- Identifying, monitoring, and mitigating project risks
- Resolving customer issues and complaints
- Managing timely escalation of complex cases
- Initiating and driving cross-functional internal projects to improve delivery efficiency or customer experience
- Championing a customer-centric, solution-driven culture within DATAPAO
- Promoting a customer-first mindset across all project teams
- Establishing standards and ensuring compliance with project management standards, methodologies, and best practices
- Proven track record of managing complex, software-adjacent projects ideally within data engineering, AI, or cloud infrastructure
- High technical proficiency and comfort navigating the intricacies of the SDLC
- Proven experience in managing end-to-end large-scale projects involving multiple stakeholders, regions, and functions
- Strong interpersonal skills, assertiveness, curiosity, and strategic influencing
- Results-driven and commitment to high-quality service
- Strong ownership, responsibility, and accountability
- Ability to work and prioritize under pressure between concurrent requests and projects
- High independence in work
- Solution-driven mindset
- Conflict resolution skills
- Ability to rally various parties toward a common goal and pivot on the go
- Passion for delivering enviable customer experiences
- High organization and detail orientation
- Proven knowledge and track record with project management frameworks and CRM tools/methods such as Agile, Scrum, Waterfall, SFDC, Productive, Asana, Google Sheets, and Slides
- Professional fluency in written and verbal English
- Project management certification such as PMP or PRINCE2
- Access to Databricks public and internal courses for learning Distributed Data Processing, MLOps, Apache Spark, Databricks, and Cloud Migration
- Payment for various data and cloud certifications
- Dedicated time for learning during work hours
- Access to internal library
- Flexible PTO and working hours
- Flexible office attendance with expectation of one day per week in office on average
- 30 calendar days of paternity leave if applicable
- Private medical insurance via Generali
- Employee Assistance Program offering psychological, financial, and legal consulting services
- Top-notch working equipment including MacBook, Herman Miller office chair, standing desks, and other necessary equipment
- Opportunity to make an impact in a high-transparency culture with open feedback and no-politics environment
- Chance to shape the future of a rapidly growing tech company and work with cutting-edge technologies
- Cozy and modern office in the heart of Budapest with open spaces, quiet corners, natural light, and stocked with snacks, drinks, coffee, and beverages
- Optional Friday evening beers, movie, and wine-tasting nights with the team
- Gross monthly salary ranging from 1,200,000 to 1,800,000 HUF depending on seniority level