Senior Technical Project Manager

Job Title: Technical Delivery Manager / Engineering Manager

Location: Hyderabad, India (Hybrid)

Experience Level: 10+ Years

Position Overview

We are seeking a hands-on, high-ownership Technical Delivery Manager to lead and scale enterprise engineering and integration initiatives. In this role, you will bridge the gap between complex software architecture and delivery governance, driving technical roadmaping, system architecture, and high-performing engineering teams.

The ideal candidate brings deep expertise in enterprise software integration, cloud architectures, and modern platform engineering, combined with functional exposure to retail domain operations (e.g., Order Management Systems, supply chain, omnichannel fulfillment).

Key Responsibilities

Technical Leadership & Architecture (50%)

• Act as the primary technical authority across solution design, integration architecture, and cloud infrastructure choices.
  
• Guide engineering teams through architectural reviews, technical design decisions, non-functional requirements (NFRs), security standards, and performance optimization.
  
• Evaluate emerging technologies (including enterprise AI capabilities, automated workflows, and modern data architectures) to optimize engineering productivity and platform capabilities.
  
• Troubleshoot complex, high-severity production issues alongside lead engineers, ensuring rapid root-cause analysis (RCA) and permanent resolution strategies.
  

Delivery Management & Governance (35%)

• Lead end-to-end delivery of complex software integration projects (Fixed-Bid and Managed Services models) on time, within scope, and aligned with SLAs.
  
• Define and track key engineering metrics, quality gates, CI/CD deployment standards, and hypercare support protocols.
  
• Serve as the principal technical interface for executive stakeholders and enterprise clients, managing technical risks, architecture alignment, and delivery status.
  
• Drive sprint planning, resource allocation, risk mitigation strategies, and delivery governance across multi-disciplinary teams.
  

Team Mentorship & Growth (15%)

• Manage, mentor, and upskill software engineers, integration architects, and QA leads.
  
• Foster a culture of engineering excellence, automated testing, continuous integration, and continuous learning across the team.
  

Required Technical & Professional Qualifications

• Core Technical Expertise:
  • 10+ years of overall software development and delivery experience, with at least 3–4 years in a technical leadership or engineering management role.
    
  • Proven track record in enterprise application integration (EAI), API management, middleware, and microservices architectures (e.g., TIBCO, MuleSoft, Azure Integration Services, or IBM Integration).
    
  • Hands-on experience with cloud platform migrations and cloud-native services (AWS, Azure, or GCP).
    
  • Strong expertise in relational and non-relational databases, SQL optimization, data pipelines, and system reliability/observability.
    
  • Solid understanding of DevOps practices, containerization (Docker, Kubernetes), and modern CI/CD automation pipelines.
    
• Domain Experience:
  • Background in the Retail & Ecommerce domain—familiarity with Order Management Systems (e.g., IBM Sterling OMS, Manhattan, Salesforce Commerce/Service Cloud), inventory allocation, catalog, or logistics integration patterns.
    
• Delivery & Leadership:
  • Demonstrated ability to manage high-stakes client relationships, delivery governance (MSRs, UAT, Hypercare execution), and cross-functional teams.
    
  • Excellent communication skills with the ability to articulate technical tradeoffs to both technical teams and non-technical business leaders.
    

Nice-to-Have Skills

• Python Proficiency: Hands-on experience with Python for script automation, data processing, backend API development (e.g., FastAPI/Flask), or AI/ML workflow prototyping.
  
• Modern AI Integration: Familiarity with LLM integration, Retrieval-Augmented Generation (RAG) architectures, or workflow automation tooling (e.g., n8n, LangChain).
  
• Certifications: AWS/Azure Solution Architect, PMP, Scrum Master, or equivalent advanced technical certifications.