Senior Technical Project Manager

Summary / Objective:
The Technical Project Manager (PM) works with PSW’s internal and external stakeholders to support DMA functions, including data orchestration, artificial intelligence (AI), reporting, analytics, application development, data management, and other technical initiatives. The Technical PM manages projects and assigned workstreams to meet contractual, financial, and delivery goals; provides Scrum Master support; helps implement Agile processes; and performs business analysis as needed. Responsibilities and the level of independent ownership may be adjusted based on the individual’s experience and demonstrated capabilities. The Technical PM keeps DMA and IT leaders, executives, and other stakeholders informed of project scope, progress, risks, barriers, and delays.

Essential Functions:

Project Management:
• Lead cross-functional teams across technology, operations, clinical, product, and regulatory functions to deliver complex, multi-phase implementations
• Drive DMA project delivery and help leaders prioritize competing stakeholder requests
• Develop and maintain project charters, implementation plans, task-level schedules, dependency maps, and status reports
• Manage scope, assumptions, timelines, dependencies, risks, issues, decisions, and mitigation actions, escalating barriers and delays as needed
• Balance business priorities with technical constraints and coordinate detailed planning with internal and external stakeholders
• Organize and facilitate project meetings, document decisions and action items, and ensure clear ownership and follow-through
• Contribute to project management tools, templates, standards, and best practices for PSW

Agile Delivery / Scrum Master:
• Serve as Scrum Master as assigned, facilitating backlog refinement, sprint planning, daily stand-ups, sprint reviews, retrospectives, and release planning
• Partner with DMA leaders, product owners, and project stakeholders to define priorities, maintain actionable backlogs, clarify acceptance criteria, and align work with delivery goals
• Coach project teams on practical Agile practices, team roles, accountability, and continuous improvement while adapting the approach to the needs of each project
• Use Azure DevOps or comparable tools to manage work items, delivery commitments, capacity, dependencies, blockers, and relevant delivery metrics

Business Analysis Support - As needed based on project requirements:
• Elicit, clarify, and document business, process, data, reporting, and technical requirements in collaboration with stakeholders and technical resources
• Translate needs into process maps, user stories, acceptance criteria, and implementation requirements, and help validate that delivered solutions meet agreed-upon needs

Knowledge/Skills/Abilities:
• Collaborative, solutions-oriented approach with strong ownership, accountability, judgment, and follow-through
• Strong interpersonal and emotional intelligence skills, with the ability to build effective relationships at all organizational levels
• Clear written, verbal, and presentation skills, including the ability to translate complex project information into concise executive and board-level communications
• Strong organization, prioritization, time-management, decision-making, and problem-solving skills
• Ability to create and interpret project reports and visualizations and troubleshoot underlying data issues
• Proficiency with Microsoft 365, including Word, Excel, Outlook, and PowerPoint, and the ability to maintain records in accordance with applicable requirements
• Knowledge of Agile methodologies, Scrum practices, and Azure DevOps or comparable tools used to manage backlogs, work items, and delivery progress

Required Education and/or Work Experience:
• Bachelor’s degree in business, information technology, healthcare administration, project management, or a related field, or an equivalent combination of education and relevant experience
• Experience managing system integrations and working with technical concepts, with a demonstrated commitment to continued learning
• Experience applying Agile methodologies, supporting Scrum Master responsibilities, and using Azure DevOps or a comparable work management platform for technical project delivery
• Minimum of 6 years of progressive experience managing complex business and technical projects with limited supervision and a high degree of independent judgment
Preferred Education and/or Work Experience:
• Experience in managed healthcare or value-based agreements, including Medicare or Medicaid operations
• Project Management Professional (PMP) certification

*PSW does not typically hire at the top of the pay range *