Senior Technical Support Engineer - Remote, API & DevOps
Summary
Resolve complex customer issues and mentor peers by troubleshooting APIs, SQL, cloud tech, and network traffic for a global voice platform.
Twilio is hiring a Staff, Technical Support Engineer. This remote role is based in Ireland and focuses on resolving highly complex customer requests, mentoring peers, and driving technical process improvements.
You will leverage advanced troubleshooting across programming languages, REST APIs, SQL, PCAP analysis, and cloud technologies to deliver exceptional customer success. Join a global Voice Segment Platform Applications team.