Senior Test & Quality Assurance Manager

Skills:

➢ Senior Test & Quality Assurance Manager:

● Majorly responsible for Test scope management, stakeholder management, time & quality management, cost management and change management

● Manage the quality of the system developed by enforcing quality checkpoints using SDLC (Waterfall & Agile) framework, across multiple testing phases.

● Analyzed data and identified areas for improvement in the quality system, leading to the implementation of corrective actions that resulted in a 30% increase in identifying defects.

● Conduct assessment on the quality of testing carried out by various checks (initiation, health checks, conduct, sign-off, etc).

● Analyzed requirements, process flows, documents (business requirements documents, functional and technical documents) and work closely with the various track Delivery Managers to define test scenarios across all test phases.

● Ensure pre-testing readiness: conduct sanity/smoke testing, production data restoration (if required), test plan, test environment, test data, test IDs, test scenarios, test cases across all test phases

● Enforce expected project deliverables with the vendor team via established & agreed process, compliance enforcement.

● Presented the risks, issues, and various options/mitigations proactively with transparency and seek help from PSC (Project Steering Committee) to make informed decision.

● Coordinate with development team members for the running of batch jobs, perform end-to-end test executions, document test results and log defects where necessary to facilitate UAT.

● Defined Entry/Exit criteria, test metrics, configure test management tools e.g. Jira, HP-QC or other tools and produce test reports across all test phases

● Carried out Defect management across all test phases (SIT, UAT, Performance, Automation, Security, Operational Readiness Test.

● Prepared detailed testing reports with findings and recommendations to the Project & Program managers.

➢ DevSecops, Change & Release Co-ordinator:

● Played a key role in chairing the Change Advisory Board Meeting for issue resolution, across different Test environments.

● Lead the release planning meetings for multiple platforms to improve the release planning process and facilitate process improvement.

● Involved in discussions related to security measures for the CI/CD pipeline to ensure code is scanned and secure at every stage of development.

● Implemented Continuous improvement on the tools used - Tosca, Jira, Confluence to necessitate the set of deliverables and set processes.

● Conducting regular security audits and risk assessments to identify vulnerabilities and compliance issues within applications and infrastructure.

● Developing and enforcing security best practices and policies among the development team to promote a culture of security awareness.

➢ Project Management:

● Manage client relationships and engage key stakeholders, both externally and internally.

● Manage testing related risks, issues, and changes, ensuring stakeholder satisfaction and successful project completion.

● Build cross-functional teams and assign tasks, monitoring team member performance.

● Utilize project management tools and techniques to ensure objectives are met in a timely and cost effective manner.

● Establish clear lines of communication between stakeholders and ensure all stakeholders are informed of project status.

● Participated in workshops which focused on using Agile Methodologies, Scrum-led ceremonies.

Environment: Tosca, Jira, Confluence, LoadRunner, Cloudbees, Jenkins, Gitlab, SonarQube