Senior Underwriter

Company Description

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

Bring your curiosity, ambition and unique perspective, and help us continue reimagining insurance through innovative thinking, digital capability and a commitment to better outcomes for the people who depend on us.

Job Description At TAL, our Individual Life team helps protect the choices, options and freedoms that matter most to Australians. As a Senior Underwriter, you'll play a key role in balancing customer outcomes with sound risk management, applying your expertise to support TAL's underwriting philosophy and long-term profitability. Working closely with internal teams, financial advisers, reinsurers and health specialists, you'll assess risk, make informed underwriting decisions and contribute to delivering exceptional customer and adviser experiences across our Retail Underwriting business. In this role you will: • Assess life insurance applications and deliver quality underwriting decisions that balance customer needs and risk outcomes. • Manage underwriting workloads efficiently to achieve service standards, turnaround times and productivity targets. • Resolve adviser enquiries, escalations and complaints to deliver positive customer and partner experiences. • Build strong relationships with advisers, customers and stakeholders to support effective decision-making and service delivery. • Apply sound commercial judgement to maintain a profitable and sustainable risk portfolio. • Identify opportunities to improve underwriting processes, enhance efficiency and strengthen customer outcomes. Qualifications • Solid life insurance underwriting experience, with the ability to assess medical, financial and occupational risk confidently. • Strong knowledge of the life insurance industry, including current regulations, standards and emerging practices. • Sound judgement and attention to detail to make accurate, balanced decisions and manage risk effectively. • Excellent communication and relationship-building skills to work collaboratively with advisers, customers and stakeholders. • Strong organisational and time management skills to manage competing priorities and deliver quality outcomes within service standards. • Self-motivated and adaptable approach with the ability to work independently, embrace change and continuously develop expertise.

Benefits

At TAL, we're committed to helping our people thrive both professionally and personally. Depending on your role and eligibility, benefits may include:

• Flexible and blended ways of working that support your work and personal commitments.
• Access to learning, leadership development programs, LinkedIn Learning and global career opportunities through the Daiichi Life Group.
• TAL-funded Life, Income Protection and Total & Permanent Disability insurance, plus employee insurance discounts.
• Wellbeing support including Employee Assistance Program services, wellbeing resources, annual flu vaccinations and health initiatives.
• Additional leave benefits including paid parental leave, wellbeing leave, community leave and purchased leave options.
• Access to TAL Rewards Plus, offering discounts at hundreds of popular retailers and services.

Our Commitment to Inclusion

We're proud to be recognised as an Employer of Choice for Gender Equality and maintain partnerships with organisations including Diversity Council Australia, Australian Disability Network and Pride in Diversity. Through our Innovate Reconciliation Action Plan, we're also committed to building meaningful relationships, creating opportunities and contributing to positive outcomes for Aboriginal and Torres Strait Islander peoples.

We welcome applications from people with diverse experiences, perspectives and backgrounds and are committed to providing an inclusive recruitment experience for all candidates. Need adjustments during the recruitment process? Let our team know by getting in touch with us here we’re here to support you.

If you are already a TAL employee, please apply via the Jobs Hub in Workday. This is important to ensure that your application is recorded accurately.