Senior UX Designer

Founded in 2007, Initiate Government Solutions (IGS) is a Woman-Owned Small Business and a fully remote IT services provider supporting federal partners nationwide. We deliver innovative Enterprise IT and Health Services solutions with a strong focus on data analytics, health informatics, cloud migration, AI, and the modernization of federal information systems.

Our vision is to be a health IT trendsetter, continuing to solve the nation’s most challenging healthcare IT issues by conceiving, designing, and building solid, creative, and innovative open-source solutions.

Our mission is to innovate, design, and deliver tailored solutions that balance technical advancement with cost-awareness while providing exceptional service.

IGS is currently recruiting a remote Senior UX Designer to support our work. Please note the role is contingent upon award.

Assignment of Work and Travel:

This is a remote access assignment. The Candidate will work remotely daily and will remotely access IGS systems and therein use approved IGS provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested.

The Senior UX Designer will support a technology program focused on modernizing and enhancing mission-critical digital applications and services. This role will lead user experience design activities across the product lifecycle, translating complex business, technical, and user requirements into intuitive, accessible, and effective digital experiences.

Responsibilities and Duties (Included but not limited to):

• Lead UX design activities for web-based and enterprise applications from discovery through design, development, testing, implementation, and continuous improvement.
• Translate business requirements, user needs, workflows, and technical constraints into intuitive and effective user experiences.
• Conduct user research, stakeholder interviews, discovery sessions, and usability assessments to understand user needs, behaviors, pain points, and workflows.
• Develop personas, journey maps, user flows, process flows, information architecture, and experience maps to guide product and application design.
• Create wireframes, mockups, interactive prototypes, and high-fidelity designs to communicate proposed user experiences.
• Use tools such as Figma, FigJam, Adobe Creative Cloud, or comparable UX/UI design platforms to develop and communicate design solutions.
• Plan and conduct usability testing, analyze findings, and incorporate feedback into iterative design improvements.
• Apply Human-Centered Design (HCD) and user-centered design principles throughout the product development lifecycle.
• Ensure digital solutions incorporate applicable Section 508 accessibility requirements and WCAG principles.
• Present design concepts, research findings, prototypes, and recommendations to technical and non-technical stakeholders.
• Other duties as assigned