Senior UX Designer

Role Overview

We are seeking a Senior UX Designer to lead the design of intuitive, user-centered digital experiences across web and mobile platforms. The role involves end-to-end UX ownership—from research and ideation to prototyping and usability testing—ensuring high-quality, accessible, and impactful user experiences aligned with government digital standards.

Key Responsibilities

• Design user-friendly, visually engaging interfaces across digital platforms
  
• Lead end-to-end UX processes including research, ideation, wireframing, prototyping, and testing
  
• Conduct user research, interviews, and usability testing, translating insights into actionable designs
  
• Create sitemaps, user flows, journey maps, wireframes, and prototypes
  
• Collaborate with stakeholders to define product vision and UX strategy
  
• Facilitate UX workshops, stakeholder alignment sessions, and design discussions
  
• Identify usability issues and deliver elegant, scalable design solutions
  
• Continuously iterate designs based on user feedback and testing results
  
• Ensure designs are optimized for multiple devices and platforms.
  
• Work closely with developers, QA, and business teams for seamless delivery
  

Must-Have Skills & Experience

• Proven experience as a UX/UI/Interaction Designer (web & mobile)
  
• Strong expertise in user-centered design and usability principles
  
• Hands-on experience with Figma, Canva, or similar design tools
  
• Ability to lead UX projects and design workshops with stakeholders
  
• Experience managing end-to-end user research lifecycle
  
• Strong experience in wireframing, prototyping, and user journey mapping
  
• Knowledge of Ontario Design System & Digital Service Standards
  
• Strong understanding of web technologies and design limitations
  

Requirements

Core Competencies

UX & Design

• GUI design based on user interaction and performance
  
• UX strategy, research, and usability testing
  
• Prototyping and interaction design
  
• Problem-solving and design thinking
  
• Multi-device responsive design
  
  
  

Communication

• Ability to create clear documentation, reports, and design artifacts
  
• Strong stakeholder communication and presentation skills
  
• Cross-functional collaboration with developers, QA, and business teams
  

Nice to Have

• Experience with Accessibility (WCAG 2.1 AA)
  
• Knowledge of AODA compliance
  
• Experience working with Ontario Public Service (OPS) or public sector
  
• Experience with legacy systems and complex stakeholder environments