Senior UX Process Analyst (Business Process Analyst 3)
Summary
Analyzes and improves business processes for Ohio’s Job and Family Services, focusing on programs like unemployment insurance and workforce development to enhance efficiency and customer satisfaction.
Who We Are
The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs\:
- Cash and Food Assistance
- Employment Services and Workforce Development
- Unemployment Insurance
- Adult Protective Services
- Child Support
Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!
Guiding Principles
- We will be a leader in customer satisfaction.
- We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
- We get better at what we do every day.