Senior UX Researcher (Interaction)

• Hinge is hiring a Senior UX Researcher to join the Dating Outcomes research team, supporting our mission of helping people find meaningful romantic connections. In this role, you will lead quant and qual research methods to understand what helps daters move conversations forward with confidence after they match, and what helps that connection carry beyond the app itself and into a real date
• Shape research roadmap: Shape the research roadmap for the Interaction product team so that research informs product decision making and drives product strategy
• Develop and execute end-to-end research: Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help the team achieve goals
• Deliver high-impact insights at velocity: Generate clear, actionable insights that drive decisions and build momentum towards our mission
• Be a proactive cross-functional partner: Independently partner with other researchers, product, design, and data science to identify research needs and key opportunities
• Champion team culture: Model honest, empathetic feedback and contribute to a culture grounded in curiosity, rigor, deep user empathy – and fun

Benefits

• Hybrid and Remote Work: If you’re hybrid, you’ll come in three times a week. We host our biweekly All-Hands meetings on Wednesdays (often with sweet treats).
• Retirement Benefits: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
• Health Insurance: high-quality medical, dental, and vision coverage for you and your family.
• Paid Time Off: 20 accruable vacation days annually. Plus 1 floating holiday, 10 wellness days, 1 community service day, and a generous company holiday calendar. PTO increases with tenure after 2 years with the company.
• Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents). We also subsidize fertility care and preservation services.
• Wellness: We subsidize OneMedical, ClassPass, and CitiBike memberships. You and your dependents also have access to individual therapy, group therapy, and coaching services through Modern Health.
• Professional Growth: receive a $3,000 annual Learning & Development stipend after three months, along with free access to Udemy, an online marketplace with over 6,000 courses, starting on your first day.
• Dating: Experience what our users experience. All US-based Hinge employees receive a $100 monthly stipend for epic dates.

Hinge Premium is also free for all employees and their loved ones.

• Meals: Receive a $30 weekly Seamless credit. In the NYC office, we offer plenty of options for snacks and drinks. Plus, free catered lunches in the office Tuesday through Thursday. In-office lunch varies by location.
• Community Service: We match charitable donations dollar for dollar to a maximum of $15,000 per employee, and give every US-based employee 1 day off for community service annually.
• Commuting: Every US-based hybrid employee gets a $125 monthly commuter subsidy to use for public transportation, parking, bike maintenance and storage, and more.
• Pets: Feel free to bring your best friend to work with you to the NYC office. For US-based employees, we’ll provide pet insurance for your furry family members, too.
• Legal Coverage: You’ll receive low cost access to legal coverage that covers custody and support matters, divorce, real estate and home ownership, tenancy issues, tax issues, wills and estate planning, and more.
• Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide $10,000 toward fertility preservation. You and your spouse/domestic partner are both eligible.

• Dedicated to building successful partnerships with stakeholders and cross-functional partners
• Mixed methods research with a strong qualitative research toolkit and quantitative research experience
• Passion for innovation and exploring how emerging technologies, including generative AI, can elevate the craft and impact of research
• Strong communicator, committed to telling clear and compelling insights-backed stories that bias to action
• Champions team culture in authentic, courageous, and empathic ways
• Proven ability to lead end-to-end research that influences product development and impacts key product metrics
• Eager to learn from, collaborate with, and mentor other researchers
• 4+ years of UX research experience in a consumer-facing product research role – messaging or social media domain experience is a plus!