Senior UX Researcher, Interaction
Summary
Lead mixed-methods UX research for Hinge’s Interaction product, studying how daters move conversations forward and turn app matches into real dates.
About the Role
Hinge is hiring a Senior UX Researcher to join the Dating Outcomes research team, supporting our mission of helping people find meaningful romantic connections. In this role, you will lead quant and qual research methods to understand what helps daters move conversations forward with confidence after they match, and what helps that connection carry beyond the app itself and into a real date.
Responsibilities
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Shape research roadmap: Shape the research roadmap for the Interaction product team so that research informs product decision making and drives product strategy.
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Develop and execute end-to-end research: Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help the team achieve goals.
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Deliver high-impact insights at velocity: Generate clear, actionable insights that drive decisions and build momentum towards our mission.
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Be a proactive cross-functional partner: Independently partner with other researchers, product, design, and data science to identify research needs and key opportunities.
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Champion team culture: Model honest, empathetic feedback and contribute to a culture grounded in curiosity, rigor, deep user empathy – and fun.
What We're Looking For
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4+ years of UX research experience in a consumer-facing product research role – messaging or social media domain experience is a plus!
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Proven ability to lead end-to-end research that influences product development and impacts key product metrics.
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Mixed methods research with a strong qualitative research toolkit and quantitative research experience.
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Strong communicator, committed to telling clear and compelling insights-backed stories that bias to action.
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Dedicated to building successful partnerships with stakeholders and cross-functional partners.
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Eager to learn from, collaborate with, and mentor other researchers.
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Passion for innovation and exploring how emerging technologies, including generative AI, can elevate the craft and impact of research.
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Champions team culture in authentic, courageous, and empathic ways.
Skills
As published by lever · 7 questions · 1 written answer
Basics
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- Will you require a reasonable accommodation to complete the hiring process which may include technical testing, virtual and in-person style interviews? optional
- Are you located in the NYC area?
- If you answered no to the above question, are you open to relocating?
- Are you willing to come into the NYC office during the week (3 days) according to our hybrid policy?
- Are you authorized to work in the United States?
- Will you now or in the future require our company to file a petition or application for employment - based immigration status on your behalf to begin or continue employment with our company? If you currently have nonimmigrant status, for example F-1 or H-1, your answer to this question should be "yes." optional
Written answers (1)
- What are your pronouns? optional