Senior UX Researcher, Mixed Methods (Quant-Leaning)
Summary
Senior UX researcher at Suno (AI music platform) in NYC, owning quant-leaning survey science — conjoint, MaxDiff, pricing studies, segmentation, and longitudinal trackers — to explain subscription conversion, retention, and churn alongside growth and monetization PMs, with qualitative work when depth is needed. SQL/Python/R required; on-site 5 days/week.
About Suno
We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.
Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.
Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA).
About the Role
We have a large and growing user base, with an opportunity to deepen our understanding of what drives conversion, willingness to pay, and long-term subscription value.
We’re looking for a Senior Mixed Methods UX Researcher in New York to lead this work. This is a quantitatively oriented role focused on using rigorous research and measurement to shape product and growth decisions, complemented by qualitative research when deeper user insight is needed.
You’ll partner closely with product and cross-functional leaders across growth, monetization, and subscriptions, helping inform fast-moving decisions around pricing, packaging, and conversion.
This role adds deep research expertise to the team. You’ll set a high bar for methodological rigor, clarify what the research can reliably answer, and guide stakeholders toward well-supported decisions.
Listen to the song we made about this role!
What You’ll Do
Lead end-to-end research that informs product, growth, and monetization decisions.
Use a range of research methods to understand customer needs, behaviors, and preferences.
Partner closely with product, design, data, and other cross-functional teams.
Build scalable approaches for measuring customer sentiment and product performance over time.
Clearly communicate what the research shows, what it does not show, and what the team should consider next.
Who You Are
You have experience leading quantitative or mixed-methods research for consumer products or services.
You can select practical, rigorous research methods based on the question and business context.
You are comfortable working with surveys, experiments, behavioral data, or related forms of customer insight.
You communicate clearly and can help cross-functional partners turn research into decisions.
You are curious, collaborative, and comfortable working through ambiguity in a fast-moving environment.
Additional Notes
You must be authorized to work in the United States
You must be willing to work 5 days per week at our New York City office
Perks & Benefits for Full-Time Employees
Company Equity Package
401(k) with 3% Employer Match & Roth 401(k)
Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
11 Paid Holidays + Unlimited PTO & Sick Time
16 Weeks of Paid Parental Leave
Creative Education Stipend
Generous Commuter Allowance
In-Office Lunch (5 days per week)
Compensation
The annual salary range for this role is: $176K – $220K (before equity)
Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
As published by ashby · 10 questions · 3 written answers
Basics
Legal Full Name, Email, Resume, Location
Short answers (2)
- Preferred Name optional
- LinkedIn Profile
Pick from a list (5)
- Are you willing to work out of the NYC office 5 days a week?
- Are you legally authorized to work in the United States?
- Do you, now or in the future, require visa sponsorship to work in the United States?
- Suno fosters an in-office culture with reasonable flexibility. We expect teammates to work from one of our offices Monday through Friday because we believe frequent in-person collaboration helps us move faster, make better decisions, and build the best possible products. While we recognize there are occasions where life gets in the way and reasonable flexibility is appropriate, being together in person is a core part of how we work. Suno reserves the right to update these expectations as needed. We will consider requests for accommodation to this policy and, upon request, will work with employees to explore reasonable accommodations for physical or mental disabilities or for other reasons recognized by applicable law. Please confirm that you have read and understand Suno's in-office expectations and policy.
- Do you have at least 5 years of mixed methods research experience?
Written answers (3)
- Why are you interested in working at Suno?
- Show us something real you've made with the help of AI: a study that changed a decision, a research artifact your team still uses, a prototype you vibe-coded to test an idea, or a short screen recording of you walking through work you care about. We most want to see evidence of how you think and how you work. Show us that, however you want.
- Tell us about a time a stakeholder asked you for a number your study design couldn't honestly produce. What did you do?
Union Square Ventures
BOND
Lightspeed 
