Senior UX/UI Designer

About The Company

AgileGrid Solutions is seeking a Senior UX/UI Designer to help shape useful, engaging digital experiences for customers across ecommerce journeys, brands, and markets. The role focuses on understanding customer needs and turning them into clear, practical design solutions that support both a positive user experience and business goals. You will work with colleagues across ecommerce, development, brand, marketing, and customer service, contributing design expertise throughout the process—from exploring problems and validating ideas to refining and delivering experiences.

About The Role

As a hands-on Senior UX/UI Designer, you will improve digital journeys by combining strong visual design with customer research, analytics, and commercial judgement. You will help customers find relevant information, complete key tasks, and have reasons to return to our digital experiences. The role calls for someone who can move confidently between broad experience challenges and detailed interface decisions, while keeping customer needs and measurable outcomes in view.

You will collaborate closely with cross-functional partners, communicate design rationale clearly, and contribute to shared decisions about priorities and solutions. Your work will span multiple brands and countries, so you will consider consistency alongside local customer expectations. You will also help teams make informed choices by using research, behavioral signals, and feedback to identify opportunities and improve designs over time.

Qualifications

• Meaningful professional experience designing digital products or services, including substantial ecommerce experience.
• A portfolio demonstrating strong UX and UI skills, thoughtful visual design, and examples of solving customer problems across digital journeys.
• Experience using customer research, analytics, behavioral data, or other evidence to guide design decisions and assess outcomes.
• Ability to translate complex or ambiguous needs into clear, practical, and usable design solutions.
• Experience working collaboratively with product, ecommerce, engineering or development, marketing, brand, and customer-facing teams.
• Strong communication and presentation skills, including the ability to explain design choices to varied stakeholders.
• Good commercial judgement and an understanding of how customer experience can contribute to business objectives.
• Comfort working across multiple markets, brands, or customer groups, with attention to consistency and relevant differences.
• A practical, adaptable approach and the ability to manage design work from early exploration through delivery and iteration.

Responsibilities

• Design and improve end-to-end ecommerce and digital experiences across customer journeys, brands, and countries.
• Understand customer problems through research, analytics, service feedback, and collaboration with internal teams.
• Create clear information structures, user flows, wireframes, interface designs, and prototypes that address identified needs.
• Apply strong visual design principles to produce coherent, accessible, and engaging digital interfaces.
• Work with development teams to support implementation, clarify design intent, and help ensure delivered experiences meet agreed requirements.
• Partner with ecommerce, brand, marketing, and customer service colleagues to align customer experience improvements with business priorities.
• Use evidence and feedback to evaluate designs, identify friction, and recommend improvements to help customers find relevant information and return.
• Communicate design rationale, trade-offs, and recommendations clearly, encouraging constructive collaboration and informed decisions.
• Contribute to design consistency while accounting for the needs of different brands, markets, and customer contexts.

Benefits

AgileGrid Solutions offers the opportunity to work on meaningful digital experience challenges and collaborate with specialists across several business functions. You will have scope to influence customer journeys, bring research and design into practical decisions, and contribute to improvements across brands and markets. Specific compensation, benefits, and working arrangements will be discussed during the recruitment process.

Equal Opportunity

AgileGrid Solutions is committed to fair and respectful hiring. Applicants will be considered on their skills, experience, and ability to perform the role. We welcome candidates from diverse backgrounds and aim to provide an inclusive recruitment process. Employment decisions are made without discrimination on the basis of characteristics protected by applicable law.