Senior UX Writer / Content Designer

• As a UX Writer / Content Designer at Motorola Solutions, you’ll write the words people rely on when seconds matter - the call handler taking a 911/999 call, the police officer checking a plate, or the investigator piecing together a timeline. In our work, clear language isn’t a polish layer; it directly impacts how effectively the product performs
• You will work alongside UX Designers, Accessibility Specialists, the Design Systems team, and software partners to make language consistent, clear, and intuitive across our applications and services:
• Onboarding flows and navigation
• System states, notifications, and microcopy
• High-stress error messages read at 3 a.m. mid-incident
• Expect to be in Figma early, shaping product decisions rather than labeling them after they are made
• Because our products are specialized, you’ll spend real time learning the UK public safety domain - how our users actually communicate, which terms are critical, and where plain language serves them better than sector jargon
• You don’t need to arrive as an expert, but you do need the curiosity to become one
• Craft User Experience Copy: Write and refine clear UI text, onboarding flows, navigation, error messages, and microcopy across complex digital products
• Define Tone & Standards: Own our product tone of voice and content design guidelines, evolving them as our software suite expands
• Early-Stage Partnership: Partner with designers, researchers, and product managers from discovery through launch, entering the process early enough to influence design decisions
• Evidence-Based Iteration: Test and refine content using qualitative user research, field feedback, and usability testing
• Domain Mastery: Build deep fluency in public safety terminology, making deliberate choices about where domain-specific language belongs
• Design System Integration: Contribute language patterns, component copy guidelines, and content standards to our design system

Benefits

• Flexible work models
• Paid time off
• Paid parental and family leave
• Health care benefits
• Global wellness resources
• Employee assistance programs
• Rotation programs
• Mentor relationships
• Learning and development opportunities
• Retirement benefits
• Employee bonuses
• Stock grants & employee stock purchase plans

• Product Portfolio: A portfolio demonstrating problem-solving through product copy - showing your design thinking and trade-offs, not just finished strings. (Focused on product interface work, not marketing or copywriting)
• Design Systems: Experience contributing content patterns or guidelines to a design system (bonus if you’ve built the language portion of one yourself)
• Proven Track Record: 5+ years of experience designing product copy/content for complex web and mobile digital products
• Strategic Trade-offs: The judgment to balance user needs, brand voice, and business constraints - and the ability to articulate your choices to stakeholders
• Accessibility & Inclusion: A track record of collaborating with accessibility specialists (WCAG standards) to ensure language is clear and accessible for everyone
• Design Integration: Strong grounding in user-centred design (UCD) principles and hands-on experience working directly in Figma (or similar tools)