Senior Vice President, Consumer Acquisition and Engagement, EEMEA

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Job Title

Senior Vice President, Consumer Acquisition and Engagement, EEMEAOverview
This role is responsible for Regional Product Management of the Consumer Acquisition & Engagement solutions and products within our EEMEA region. This role will have a P&L responsibility of $250M with ambitious growth targets in future years.
Responsibilities include:
• Owning and driving P&L for all solutions and products under CAE in EEMEA in close coordination with Global Product organization and the regional leads in the market
• Partnering with Marketing to develop product marketing plans and sales materials that takes into account the various segments in the EEMEA region
• Determining and driving forward the product innovation agenda and product road map, including localization needs
• Determining the commercialization and GTM strategy for the products and delivering holistic services solutions in the EEMEA market in close collaboration with the Consumer Acquisition & Engagement leads, SBLs, and IMK teams
• Managing the Studio Process in the region for new products launches
• Understanding of competitive landscape and competing solutions
• Ensuring successful sales of the product through Mastercard’s sales teams
• Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships.
• Collaborating with various leaders to ensure support and excitement for existing and new products / solutions.

Candidates for this role will likely have answered ‘yes’ to the following questions:
•  Do you have a track record of successfully managing a P&L?
• Do you have experience in marketing, personalization and/or loyalty?
•  Are you comfortable with technology and service-based products?
•  Do you have a background in building products and developing intellectual capital?
•  Do you have experience successfully leading teams and developing talent?
•  Are you motivated by working in a flat hierarchy and making broad contributions?
•  Are you interested in solving problems through technology and software?

Role
• Ability to effectively build and prioritize the regional product road map Innovative leadership to continue evolving our product suite and drive future success
• Interface with Mastercard leadership across the organization to represent the suite of products and drive holistic solutions for the relevant customer segments
• Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products and solutions
• Lead, manage & develop a team of product managers to drive capabilities, create development and career plans and stimulate a culture of high performing teamwork.
• Build strong relationships across Mastercard at all levels
• Incorporate a Product Management discipline and effective GTM strategies that will effectively scale Business & Market Insights in EEMEA
• Ensure our solutions remain market leading/competitive
• Align regional requirements with product roadmap

All About You
•  Experience with consumer engagement disciplines such as Marketing and Loyalty
•  Strong project management skills
•  Experience effectively leading teams
•  Desire to roll up sleeves and make direct contributions
•  Strong collaboration and ability to partner effectively with virtual, fast-paced teams
•  Interest in technology and desire to apply technology to solve problems
•  Strong communicator and clear and compelling presentation skills
•  Demonstrated ability to build relationships with senior executives
•  Knowledge of the financial services industry, ideally including both retail banking and payments
• Bachelor’s degree required

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.