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AO.com

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Senior Warehouse Operative

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About the role:

Join our Operational Team and help keep our vehicles safe, compliant, and ready to deliver the brilliant service AO is known for. You’ll be hands-on every day—securing loads, supporting maintenance, completing checks, and making sure everything runs smoothly behind the scenes.

You’ll work closely with our engineers, self-employed crews, and contractors to keep our fleet moving. If something needs fixing, organising, or sharing, you’ll be the go-to person who gets it sorted.

Your work keeps our drivers safe, our customers happy, and our standards sky-high. Because at AO, every delivery counts—and you’ll help make every one of them amazing.

  • Salary: £ 28,311.89 per hour
  • Hours: 5 on 3 off, 5 on 2 off shift pattern / 40 hours per week
  • Start/Finish times: 4am-1pm and 1pm- 10pm
  • Job Type: Full Time and Permanent Contract

Here's What You Can Expect To Be Doing As Our Depot Supervisor:

  • Make sure every vehicle is loaded safely, secure, and fully compliant with transport rules — AO-standard from the start.
  • Keep an eye on deliveries through the day and step in fast when something needs sorting.
  • Support new starters by showing them the ropes — Safe Systems of Work, Health & Safety, and how we do things at AO.
  • Share daily/weekly priorities so the whole team’s on the same page — great handovers and clear comms are a must.
  • Work side-by-side with the team, helping split tasks and keeping everyone moving.
  • Carry out alcohol testing when required to keep our operation safe and compliant.
  • Handle small vehicle repairs and get servicing booked in on time.
  • Chat with Drivers, answering questions and resolving issues with a friendly, helpful approach.
  • Tranship and reload vehicles to keep the operation flowing smoothly.
  • Complete in-house reports accurately and on time to keep everything running behind the scenes.


A Few Things About You:

  • Understand transport legislation and logistics operation
  • Able to build good relationships with people even when under pressure
  • Challenge any vehicle issues or damages with our Drivers
  • Able to make decisions in the absence of the Depot Manager to drive performance and service
  • React quickly to information and be able to solve problems independently
  • Good communication skills both verbally and written
  • Competent use of Microsoft, particularly Excel

Our Benefits:

  • 31 days holiday
  • 5% contribution pension scheme
  • Healthcare Cashback Scheme
  • Exclusive Staff Discount
  • Enhanced Maternity, Paternity and Adoption Packages
  • Expression of wish service
  • Make a difference days (x2 fully paid charity days a year)
  • Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

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