Senior Warehouse Operative
About The Role
Join our Operational Team and help keep our vehicles safe, compliant, and ready to deliver the brilliant service AO is known for. You’ll be hands‑on every day—securing loads, supporting maintenance, completing checks, and making sure everything runs smoothly behind the scenes.
You’ll work closely with our engineers, self‑employed crews, and contractors to keep our fleet moving. If something needs fixing, organising, or sharing, you’ll be the go‑to person who gets it sorted.
Your work keeps our drivers safe, our customers happy, and our standards sky‑high. Because at AO, every delivery counts—and you’ll help make every one of them amazing.
- Salary: £ 28,311.89 per hour
- Hours: 5 on 3 off, 5 on 2 off shift pattern / 40 hours per week
- Start/Finish times: 4am-1pm and 1pm- 10pm
- Job Type: Full Time and Permanent Contract
Here's What You Can Expect To Be Doing
- Make sure every vehicle is loaded safely, secure, and fully compliant with transport rules — AO‑standard from the start
- Keep an eye on deliveries through the day and step in fast when something needs sorting.
- Support new starters by showing them the ropes — Safe Systems of Work, Health&Safety, and how we do things at AO.
- Share daily/weekly priorities so the whole team’s on the same page — great handovers and clear comms are a must.
- Work side‑by‑side with the team, helping split tasks and keeping everyone moving.
- Carry out alcohol testing when required to keep our operation safe and compliant.
- Handle small vehicle repairs and get servicing booked in on time.
- Chat with Drivers, answering questions and resolving issues with a friendly, helpful approach.
- Tranship and reload vehicles to keep the operation flowing smoothly.
- Complete in‑house reports accurately and on time to keep everything running behind the scenes.
A Few Things About You
- Understand transport legislation and logistics operation
- Able to build good relationships with people even when under pressure
- Challenge any vehicle issues or damages with our Drivers
- Able to make decisions in the absence of the Depot Manager to drive performance and service
- React quickly to information and be able to solve problems independently
- Good communication skills both verbally and written
- Competent use of Microsoft, particularly Excel
A Bit About Us
We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.
We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.
Our Benefits
- 31 days holiday
- At least 5% contribution pension scheme
- Enhanced Maternity, Paternity and Adoption Packages
- Make a difference day (x2 fully paid charity days a year)
- Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.
To see all our benefits and perks, visit our AO Benefits page.