Position Summary

Provide L3 support for enterprise Windows infrastructure, VMware, Nutanix, Active Directory and Hybrid Identity services in a 24x7 managed services environment.

Support Coverage

24x7 operational support, shift rotation, on-call support, major incident management, SLA compliance and DR activities.

Technical Requirements

· Windows Server 2016/2019/2022Administration

· Active Directory, DNS, DHCP,DFS, GPO, ADFS, KMS, RDS

· VMware ESXi, vCenter, HA, DRS,vMotion

· Nutanix Prism, AHV, CVM, LCM

· SCCM, BigFix, Datadog, Grafana

· AD Manager Plus and Quest Recovery Manager

AD and Entra ID Responsibilities

· Azure AD / Entra ID Operations

· Conditional AccessAdministration

· Identity Governance

· RBAC Administration

· Access Certification Reviews

· Entra Connect Management

· AD Recovery using QuestRecovery Manager

· AD Manager Plus Administration

· Security and Compliance Audits

· Hybrid Identity Management

· Certificate Lifecycle Management

Automation Skills

· Ansible Automation Platform

· Terraform Infrastructure asCode

· PowerShell Automation

· Python Scripting

· Workflow Automation

· Reusable Playbooks and IaCModules

Operational Responsibilities

· Incident, Problem and ChangeManagement

· RCA and KEDB Management

· Patching and VulnerabilityRemediation

· Lifecycle Management andEOL/EOS Tracking

· Capacity and PerformanceManagement

· DR Planning and Execution

· OEM Coordination

· Documentation, SOP and Runbook Maintenance

Preferred Certifications

· Microsoft Windows Server HybridAdministrator

· Microsoft Identity and AccessAdministrator

· VMware VCP/VCAP

· Nutanix NCP

· Red Hat Ansible Automation

· Hashicorp Terraform Associate

· ITIL Foundation