Septic Service Technician
Description
Position Summary
Williams Sewer & Drain is seeking an experienced and motivated Septic Service Technician to service residential customers within our service area. This role focuses on diagnosing and clearing drain and sewer stoppages inside and outside of homes while providing excellent customer service.
Key Responsibilities
Diagnose and clear residential drain and sewer stoppages using professional drain cleaning equipment
Operate drain machines safely and efficiently
Pull and reset toilets as needed
Disassemble and reassemble sink drain lines and related plumbing components
Perform work both inside and outside residential properties
Use an iPad and company software to:
Prepare service tickets
Upload photos
Enter detailed job notes
Collect customer payments
Hook up, tow, park, and back up a jetter trailer
Participate in an on-call rotation for after-hours calls, including evenings, weekends, and holidays
Cross-train in other service areas to assist the team when needed
Qualifications
Previous experience as a Rooter Technician or Drain Technician
Strong diagnostic and troubleshooting skills
Valid driver’s license with a clean driving record
Ability to safely tow and maneuver a trailer
Comfortable using tablets/iPads and mobile service applications
Ability to perform physical labor and lift equipment as required
Preferred Skills
Experience with jetting equipment
Strong communication and customer service skills
Ability to work independently and manage time effectively
Willingness to learn and grow within the company
Compensation & Benefits
Pay based on experience
Consistent weekday schedule
On-call pay opportunities
Training and cross-training opportunities
Supportive team-oriented work environment