Server and Storage Lead

DUTIES & RESPONSIBILITIES:

• Server and Storage Management

  • Design, implement, and manage an up to date and automated server and storage environments, ensuring high availability and performance

  • Develop a plan for server and storage optimization

  • Develop server and storage architecture that provide optimized resources to applications/systems with a disaster recovery plan that has RTO/RPO based on company business needs

• Team Leadership

  • Lead and mentor a team of server and storage engineers, fostering professional development and teamwork

• Capacity Planning

  • Analyze current infrastructure to plan for future growth and scalability, ensuring efficient resource utilization.

• Backup and Recovery

  • Develop and maintain backup and disaster recovery plans to protect data integrity that coincides with CIT back-up policy.

  • Ensures back-up and disaster recovery plan is updated and tested regularly.

• Performance Monitoring

  • Implement monitoring tools and practices to ensure system performance and proactively address issues

• Collaboration

  • Work with other IT teams to support applications, databases, and network requirements

• Documentation

  • Maintain comprehensive documentation for systems architecture, configurations, and procedures aligned with TGI Quality Management Systems (QMS – ISO 9001) and Information Security Management Systems (ISMS – ISO 27001), and related standards to be implemented

QUALIFICATIONS:

• Must have a Bachelor's Degree in Computer Science, Information Technology or related fields

• At least 4 years of experience in server and storage management, with a focus on technical lead role

• Proficient in server virtualization technologies (e.g., VMware, Hyper-V) and storage solutions (SAN, NAS)

• Experience with backup solutions and disaster recovery planning.

• Relevant certifications (e.g., MCSE, VMware Certified Professional, ITIL) are a plus.

• Familiarity, knowledge and some experience with the following is an advantage:

  • Payment Card Industry Data Security Standard (PCI DSS)

  • CIS Benchmarks

  • Server and Storage solutions

  • Windows Clustering

  • VMWare solutions

  • Back-up and auto replication solutions such as and should not be limited to VEEAM and SRM

  • Amazon Web Services (AWS)

  • Monitoring, scanning and hardening servers and storage platforms

• Strong troubleshooting and problem-solving skills

• Strong communication and interpersonal skills, with the ability to convey complex concepts to non-technical stakeholders

• Experienced in writing technical documentation