Server Assistant
Posted Updated 4
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Server Assistant
Position Type: Part-Time
Compensation: $10.00/hour plus tips
Schedule: 10:15 a.m.- 4:00 p.m. or 3:00 p.m.- 8:00 p.m. (2-3 days per week)
About Mount Vernon
Mount Vernon, the former home of George and Martha Washington, is owned and maintained by the Mount Vernon Ladies’ Association of the Union, the oldest national historic preservation organization in the United States.
Founded in 1853 by Ann Pamela Cunningham, the Mount Vernon Ladies’ Association pioneered the preservation of a historic American site for future generations. Today, the Association works to preserve, restore, and manage the Mount Vernon estate to the highest standards while educating visitors and people around the world about the life and legacies of George Washington.
Position Summary
If you have a passion for hospitality, connecting with people, and serving great food, then the Mount Vernon Inn Restaurant, which serves Mount Vernon Estate's visitors and the surrounding area, is currently looking for servers to join our team!
Servers Assistants are responsible for positive guest and client relations, coordination, and implementation of food service - including refilling beverages and water, running food to the tables, and assisting in resetting and bussing tables.
Servers Assistants are responsible for positive guest and client relations, coordination, and implementation of food service - including refilling beverages and water, running food to the tables, and assisting in resetting and bussing tables.
Essential Duties
- Staff will participate in aspects of coordination and implementation of food service, including refilling beverages and water, and running food to the tables
- Assist servers in resetting and bussing tables
- Responsible for positive guest/client relations
- Observe tables and take note of dirty, clean, and occupied tables
- Ensure that the front door area and patio are both maintained and cleaned, both inside and out, including making sure brass and windows are free of fingerprints and smudges
- Inform management of guests who are unhappy with the service as quickly as possible
- Maintain a composed, professional, and calm attitude at all times.
Minimum Required Qualifications
- Must be organized, detail-oriented, and flexible
- Excellent communication and interpersonal skills required
- Must work well under pressure in a fast-paced environment
- 1-2 years of food service or restaurant experience is a plus
Physical Requirements
- Requires prolonged standing, carrying trays, reaching, bending and walking for extended periods of time
- May be required to lift upwards of 25 lbs.
- Clear verbal communication and customer service skills are essential.
Work Environment
This role takes place in a busy restaurant or café setting, involving regular interaction with guests and coworkers. The pace is fast and dynamic, particularly during meal service times. Noise levels can be moderate to high.
Benefits
- 403(b) Retirement plan with employer matching
- Employee recognition at 5 years of service
- Monthly employee events
- Employee referral program
- Flexible work schedule
- On-site Library
- Discount on Public Event Tickets
- Discount in the Mount Vernon Shops
- Discount at the Mount Vernon Inn and The General’s Canteen
- Free parking
Mount Vernon is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. Mount Vernon will not tolerate discrimination or harassment based on any of these characteristics.