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Relais & Châteaux

Server Assistant

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The server assistant is responsible for providing friendly, responsive service to create a warm welcoming and exceptional dining experience for all of our guests. The server assistant primary objective is to show our guests such a marvelous time, they will want to return again and again by helping the server provide 5 star service.

Fundamental Requirements:

· Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

· Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently.

· Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.

· Maintain clean service areas in the front and back of house.

· Run food and serve the guests following the standards.

· Polish all silverware and glassware.

· Reset the tables.

· Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

· Clear dishes from the table and maintain the table throughout the dining experience.

· Ensure overall guest satisfaction.

· High School diploma or equivalent.

- Discounts at other Relais and Chateaux properties around the world

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