Server Assistant

Essential Purpose: To provide support to the service staff to maintain proper flow of guest service and optimal appearance of the restaurant.

Essential Duties:

• To understand and respond to all guest needs and requests in a timely and professional manner.
• To work as a team with server in performing routine support services in the restaurant, including setting up dining room; clearing and resetting tables between courses and after meals; providing guests with water, butter, and appetizers; and serving all food and beverages, as requested by the server.
• To provide prompt, efficient, and gracious customer service to IRD guests, including taking and properly delivering food and beverage orders; and opening, closing, and presenting guest checks.
• To follow all specified procedures to correctly handle all credit card, and gift card transactions.
• To ensure an adequate supply of clean, presentable linens, silverware, and all other accessories are prepared for the meal service and available at the bus station.
• To understand all menu items and wine list to assist guests, as needed.
• To satisfactorily perform all opening/closing duties, as directed.
• To follow all policies and procedures of the food and beverage department and Temecula Creek Inn
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain the cleanliness and safety of work areas at all times.
• To practice safe work habits at all times, to avoid injury to self and others.
• To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
• To attend all mandatory meetings, as directed.
• To perform other tasks, including cross-training, as directed.