Server/Bartender - Employee Pub

Nemacolin is hiring bartenders/servers for a new restaurant catering to Nemacolin associates and their families. We are looking for enthusiastic individuals that can provide an inviting atmosphere and give our guests exceptional guest service. Nemacolin promotes training and development and embraces an environment of continuous improvement. You’ll be a key part of the Wisteria pub team, reporting to the Manager of the Pub at Wisteria and the Pub Lead bartender.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Create a warm, genuine, and inviting atmosphere.
• Genuinely connect with all guests to ensure they receive exceptional guest service.
• Effectively communicate your vast knowledge and expertise about activities, food, and bar menus with ease.
• Anticipate guest and business needs.
• Proactively assist other bartenders / servers with dining room maintenance, running food or beverages, side duties, assisting to take payments, etc.
• Execute all day-to-day operations of the bar and restaurant.
• Take the time to effectively learn and memorize new menu items and procedures.
• Always followsfollow all food safety and hygiene protocols.
• Uphold all cleaning and organizational standards.
• Upholds Responsible Alcohol Management Program requirements through respectful carding practices and appropriate follow through.
• Verify identification and age requirements of guests.
• Adhere to and positively enforce all company policies.
• Communicate and collaborate with management on inventory-both items that we’re low on, and items that are short-dated, as well as operational challenges and ideas for improvement.
• Handle all cash to protocol, including tip outs.
• Executes daily financial reporting, documentation, and cash drop to standard.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Must be 18 years of age.
• Must be able to speak English.
• A respectful, inclusive people-centered, solution-oriented mindset.
• You are able to manage time effectively and prioritize tasks.
• Accountable, Trustworthy, and results-driven
• You pride yourself on your guest service skills, your ability to make people feel welcomed, your reliability and your ability to maintain a positive outlook.
• Physical ability to stand and walk for long periods of time.
• A wide knowledge of various spirits, beer, and wine is preferred but not necessary.
• Ability to work both independently and in a team, and share responsibilities and duties.
• Ability to be a friendly, empathic, and adept communicator.
• Ability to resolve interpersonal conflict in a straightforward and timely manner.
• Ability to gracefully accept and respond to feedback.
• Ability to set priorities, be organized, and be a self-starter.
• Adaptable to change and driven to continuously improve and grow.
• Ability to be flexible regarding work schedule. While we strive to ensure our team members have work-life balance, a minimum of 2 days off a week, and a regular schedule, occasionally this position will demand something different including the potential for working evenings/nights, early mornings, weekends, and/or holidays.
• PA RAMP Server/Seller Certification, or the ability to get it within 30 days of hire

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.