Server / Bartender Hilton Garden Inn PC Airport Location

Job Summary

The role of a server is to serve all guests and/or members and take care of their needs and requests as it pertains to their dining experience. You are also responsible for bringing the guest and/or members incredible customer service by menu and product knowledge, completing correct orders, timely/friendly service, and anticipating and accommodating any and all of the guests and/or members needs.

The role of a bartender is to provide an above and beyond service experience and to ensure that all guests are served beverages and/or food in a timely, friendly and high-quality way that follows safety procedures for serving alcohol. It is also the responsibility of the bartender to enrich the guests experience and always show genuine interest in their needs.

Primary Responsibilities & Essential Functions (Server)

• Ensure that food is prepared correctly and to customers satisfaction as well as company standards; returns incorrect or improperly cooked orders to kitchen
• Serves food and beverages to guests as per the restaurant’s standards in a friendly, timely and efficient manner
• Ensure that the guests have a pleasant dining experience
• Obtain complete knowledge about ingredients, flavors and suggestions about menu items
• Inform guests about special items for the day and menu changes.
• Take Food and beverage orders.
• Collect plates and clears the table as customers finish their meals.
• Obtain revenues, issue receipts, accept payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Complete pre-shift and post-shift duties including setup and teardown of certain stations
• All other duties as assigned

Primary Responsibilities & Essential Functions (Bartender)

• Set up bar at beginning of shift
• Pick up and count bank
• Ensure bar is clean, sanitized and fully stocked with juices, produce, beer, wine, cups napkins and silverware
• Fill and maintain ice wells
• Cut fruit and make purees
• Greet all guests upon arrival
• Upsell food and beverages
• Anticipate the needs of guests
• Maintain cleanliness throughout the shift by wiping down and cleaning bottles, wells, and surfaces
• Clean and maintain beer taps and frozen drink machines
• Close/ break down bar and clean all workspaces and equipment.
• Take trash to dumpster as needed
• Brush and squeegee floors
• Properly store produce for next day
• All other duties as assigned