Server Engineer
About the role
This role involves server deployment, GPU server troubleshooting, hardware fault management, and IT asset inventory operations within a data center environment. You will perform server receiving, inspection, racking, relocation, and component installation/removal activities, with responsibility for troubleshooting GPU server issues, managing server decommissioning, conducting asset inventories, and providing technical guidance to junior engineers while maintaining strict compliance with safety and operational procedures.
Key responsibilities
Perform server receiving, inspection, and racking, as well as server relocation and re-racking within the same campus
Coordinate and execute equipment transportation within the designated region
Perform server component installation, removal, and replacement, with an annual workload of up to 500 units and a minimum throughput of 20 units per day per campus
Take primary responsibility for troubleshooting TPC tickets related to GPU servers, with full video recording required throughout the operation
Perform standard server TPC troubleshooting and follow approved troubleshooting procedures and escalation paths
Perform server decommissioning activities, including disk removal, in accordance with approved procedures
Conduct on-site diagnosis and troubleshooting of server hardware faults
Coordinate and supervise OEM/third-party hardware repair activities, including site access control, work supervision, and verification/acceptance of completed repairs
Conduct monthly asset inventories and two full physical inventories per year
Maintain accurate and complete asset records and ensure compliance with asset management requirements
About you
Associate degree, college diploma, or above in Computer Science, Information Technology, Computer Engineering, or a related discipline
3+ years of hands-on x86/PC server maintenance experience
Working knowledge of SXM-architecture GPU server hardware
At least 1 year of Linux system administration and maintenance experience
Able to independently diagnose and troubleshoot server hardware and Linux system faults
Ability to provide technical guidance and mentoring to junior engineers
Basic understanding of IDC power distribution and cooling systems
Fundamental knowledge of data center operations, maintenance, and audit requirements
Fluent in Chinese
Prior IDC/Data Center on-site operations experience is preferred