Server
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Innovative Dining Group is now hiring SERVERS to join our team!
Innovative Dining Group (IDG) is hiring Servers at Casa Mani Resort Napa Valley, a newly reimagined lifestyle hotel as part of Curio Collection by Hilton. IDG has been selected to oversee culinary and F&B programs at the resort, creating an exciting opportunity to join an established, design-driven restaurant group as we expand into resort dining in Northern California. Located in the heart of Napa Valley, Casa Mani will feature multiple new dining outlets rooted in craftsmanship, seasonality, and quality ingredients. We’re seeking hospitality professionals who are passionate about service, elevated dining, and professional growth. Join us at our hiring fair and be part of building a standout food-and-beverage experience in wine country.
Innovative Dining Group (IDG) is hiring Servers at Casa Mani Resort Napa Valley, a newly reimagined lifestyle hotel as part of Curio Collection by Hilton. IDG has been selected to oversee culinary and F&B programs at the resort, creating an exciting opportunity to join an established, design-driven restaurant group as we expand into resort dining in Northern California. Located in the heart of Napa Valley, Casa Mani will feature multiple new dining outlets rooted in craftsmanship, seasonality, and quality ingredients. We’re seeking hospitality professionals who are passionate about service, elevated dining, and professional growth. Join us at our hiring fair and be part of building a standout food-and-beverage experience in wine country.
What You’ll Do:
A Server provides a unique dining experience for our guests by delivering outstanding customer service and a superior guest experience. Responsibilities include attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. A Server ensures the timely delivery of food and beverages by checking on their tables periodically throughout the service time and are expected to have basic cooking knowledge.
Your Key Responsibilities:
- Have an extensive knowledge of our restaurant’s food offerings and beverage program
- Inform guests of menu changes and daily specials and answer questions regarding food and beverages
- Ensure all orders are filled accurately and deliver food and beverages from kitchen to guests in a timely manner
- Provide attentive service to diners, check their needs throughout their dining experience and promptly address any customer service issue referring to management if necessary
- Prepare final bill, present the check to guest, accept payment, process credit card and make changes (if needed)
- Perform station opening/closing and side work duties for each shift
- Assist bussers with clearing and resetting tables and maintain cleanliness in all service areas
- Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor
- Create a welcoming environment for guests by greeting them, thanking them, and saying “good-bye”
- Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
- Embody and deliver on exceptional service and hospitality