Server- Lobby Lounge
Description
Where you'll work
The Ritz-Carlton Bal Harbour, Miami is a rare oceanfront destination where timeless luxury, legendary hospitality, and meaningful guest connections define every experience. Situated between the Atlantic Ocean and the Intracoastal Waterway, the resort offers a collection of exceptional amenities, including a signature culinary partnership with globally renowned chef Michael Mina, an exclusive private membership experience, a world-class spa, and distinctive pool and beach offerings.
Who you are
As a server, you will transform dining into an experience guests remember. Through attentive, personalized service, you create meaningful moments and deliver thoughtful attention to detail that defines exceptional hospitality.
What you'll do
- Set and maintain tables and service areas to create an inviting, guest-ready environment.
- Serve food and beverages while engaging with guests, anticipating needs, and providing attentive, personalized service.
- Communicate and coordinate with the kitchen and service team to ensure accurate and timely service.
- Maintain work areas, equipment, and supplies to established cleanliness, organization, and presentation standards.
- Complete additional duties as needed to support guests, the team, and the overall operation.
What’s expected of you
- Take initiative and use good judgment to anticipate guest needs and resolve service needs in the moment.
- Follow company policies, procedures, safety practices, and established quality standards.
- Maintain a polished, professional appearance and consistently demonstrate elevated communication and service standards.
- Work collaboratively across the restaurant team to deliver consistent, efficient service.
Physical Requirements
- Stand, sit, or walk for extended periods, including moving across sloping, uneven, or slippery surfaces.
- Read and visually verify menu, service, and other work-related information.
- Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.