Server (Mattoon, IL)
NOW HIRING: Servers (Front-of-House Team Members)
Bring your personality to Buffalo Wild Wings—where every shift feels like game day!
If you love connecting with people and thrive in a fast-paced, high-energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.
What You’ll Do
As a Server, you’ll be the face of the Guest experience—bringing energy, personality, and great service to every table.
- Greet Guests and create a welcoming, upbeat experience
- Excellent verbal communication and interaction skills in order to serve BWW Guests and ability to create a personalized experience
- Skill in time management and organization with excellent attention to detail Ability to take direction and execute team and company objectives
- Take food and drink orders accurately and efficiently
- Recommend menu items, beverages, and promotions
- Deliver food and drinks while ensuring quality and satisfaction
- Check in with Guests and provide attentive service throughout their visit
- Process payments and handle transactions accurately
- Conflict management skills, analytical skills, and a high degree of emotional intelligence in order to recognize and solve guest problems
- Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and state laws, and also BWW policies and guidelines
- Work closely with your team to keep the dining room running smoothly