Server Operations Engineer (Data Center)

Server Operations Engineer (Data Center)

About us
Centific Global Solutions is a leading information and communication technology company dedicated to delivering innovative IT support and help desk solutions. We pride ourselves on providing exceptional service to our clients whilst maintaining a collaborative and supportive workplace culture. Our team of skilled professionals is committed to solving complex technical challenges and ensuring seamless operations for businesses across various sectors.

Professional Summary

Server Operation Engineer with hands‑on experience in server provisioning, operating system installation, bare‑metal troubleshooting, and data center server operations. Skilled in supporting newly deployed servers, performing OS installation and reinstallation, troubleshooting Linux, network, and hardware‑related issues, and coordinating with remote teams, vendors, and manufacturers to resolve server abnormalities. Familiar with PXE‑based remote OS deployment, Linux systems, TCP/IP networking, out‑of‑band management tools, and operational documentation.

Core Skills

• - Server OS installation and reinstallation
• - New server provisioning and post‑installation validation
• - PXE boot and remote OS deployment
• - IPMI / out‑of‑band server management
• - Hardware break‑fix follow‑up
• - Asset, ticket, and rack data maintenance
• - Bash Shell / Python script execution
• - Basic automation tools such as Ansible
• - Vendor coordination and issue escalation
• - Technical documentation and SOP maintenance

Job Scope

• - Supported new server deployment by installing operating systems for newly mounted and racked servers, ensuring servers were ready for production use.
• - Performed server OS reinstallation and recovery for abnormal or failed deployments, including troubleshooting boot, installation, disk, network, and system‑level issues.
• - Assisted with large‑scale remote OS installation using PXE boot and related provisioning workflows.
• - Conducted post‑installation checks, including network connectivity, hardware status, disk recognition, management interface access, and basic system validation.
• - Troubleshot Linux system issues on bare‑metal servers, including boot failures, disk or RAID‑related problems, kernel or driver abnormalities, and service‑level errors.
• - Handled server network troubleshooting, including IP configuration, VLAN connectivity, DNS resolution, subnet‑related issues, and IPv4 / IPv6 connectivity problems.
• - Used out‑of‑band management methods such as IPMI to check server health status, access remote consoles, power cycle servers, and assist with recovery actions.
• - Followed up on new server break‑fix repair.
• - Worked with remote teams, vendors, and manufacturers to investigate batch server failures, hardware defects, and repeated deployment issues.
• - Submitted and tracked part RMA and media destruction processes when hardware replacement or secure disposal was required.
• - Participated in on‑call support and responded to issues raised by business owners or internal stakeholders.
• - Improved operational efficiency by updating scripts, running Bash Shell or Python scripts, and supporting simple automation tasks.
• - Created and maintained technical documentation, troubleshooting records, and standard operating procedures for server deployment and issue handling.

Education

Bachelor’s Degree in Computer Science / Electrical Engineering / Relevant Field