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VON EBERT BREWING LLC

Discussion

Server OR

Open 31d

Position Summary:
Provide friendly, responsive service to create an exceptional dining experience for all guests. Each server/bartender’s primary objective is to show our guests such an enjoyable time they will want to return again and again.


Duties & Responsibilities:

  • Welcome and greet guests in a timely fashion. Make all guests feel comfortable and let them know you’re there to personally take care of them.
  • Inform guests of specials, new beers, your favorite items, and menu changes.
  • Make recommendations you genuinely believe your guests will enjoy. Know the menu and our awardwinning beers.
  • Answer questions about food, beverages and other restaurant functions and services.
  • Have or develop a knowledge of craft beers/micro brews, wine, liquor, and be able to recommend and explain them to our guests.
  • Take food and beverage orders from guests, enter orders in the point-of-sale system which relays orders to the kitchen and bar.
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignment and checkliststhat are provided.
  • Maintain clean service areas, pre-bus, clear and reset tables as needed.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with their food, beverages and service.
  • Respond promptly and courteously to any requests.
  • Prepare the final guest check, present check to guest, accept payment, process credit card charges or make change if needed.
  • Accurately control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Possess adequate responsible alcohol service knowledge; read and understand the company provided alcohol service guidelines. Attend and pass testing for mandatory local Alcohol Service Permit certification within 30 days of employment and maintain the certification.
  • Be ready and willing to assist fellow servers as situations arise with food running, side-work, and overall teamwork. Full hands in, full hands out.
  • Be ready and willing to assist bus person and hosts/hostesses with seating, pre-bussing, clearing and resetting tables.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  • Maintain a clean uniform and apron.
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