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Ojo Spa Resorts

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Server - Part Time (Ojo Caliente)

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Description

We are looking for friendly, efficient Servers to join our Artesian Restaurant!


The most critical role of the Server is to anticipate guests’ needs and fulfill them, managing the table, the meal, and the guest experience to the highest level of quality and service. The Server works in the front of the house preparing tables, describing menu items and responding to questions, eliciting information as to guests’ special dietary needs, taking orders, serving food and drinks, and removing dinnerware from the table in a timely and gracious manner. The Server works in close collaboration with other restaurant staff, follows established health and safety standards, and strives to provide a memorable dining experience.


This job summary is not intended to be all inclusive. The employee may be requested to perform other reasonable related duties as assigned by their supervisor or management.


Responsibilities

  • Assist guests in selecting food and beverages by presenting menu, suggesting courses, explaining the chef's specialties, identifying appropriate beverages, anticipating and answering food preparation questions and paying special attention to guests’ dietary requirements
  • Ensure that the correct order is delivered to the guest in a timely manner, paying particular attention to orders with special dietary requirements
  • Transmit orders to bar and kitchen by recording guests' choices, identifying guests' special dietary needs and any special requests
  • Serve orders by picking up and delivering guests' choices from kitchen, delivering accompaniments and condiments from service areas in a quick, efficient and professional manner
  • Proactively respond to additional guest requirements by closely monitoring the dining process and inquiring as to guests’ needs
  • Collect revenues by totaling charges, issuing bill, accepting payment, delivering bill and payment and returning change or credit card and signature slip to guests as per established revenue handling policies
  • Adhere to sanitation and safety policies
  • Adhere to alcoholic beverage control policies and regulations
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