SERVER - Part-time Seasonal

POSITION OVERVIEW

The Server provides exceptional dining service to members and guests, ensuring an outstanding experience through every meal period. This role requires professionalism, attention to detail, and a strong commitment to hospitality, teamwork, and safety.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Maintain a welcoming, friendly, and professional demeanor throughout the shift; address members by last name and appropriate title or honorific.
• Deliver prompt, accurate, and attentive service while maintaining a “members first” mentality.
• Attend pre-shift meetings and review daily service notes and menu updates.
• Accurately record and confirm all member and guest orders.
• Input orders correctly in the POS system and clearly communicate special requests to kitchen staff.
• Demonstrate in-depth knowledge of menu items, daily specials, and beverage offerings.
• Exhibit proficiency in wine and cocktail knowledge; provide basic wine service and make thoughtful recommendations.
• Use suggestive selling techniques appropriately to enhance the dining experience.
• Maintain cleanliness and organization of tables, side stations, and restaurant areas throughout the shift.
• Assist fellow team members and support other roles when needed.
• Break down and reset sections in preparation for the next shift.
• Communicate any member concerns or service issues promptly to management.
• Follow all cash-handling and revenue control procedures as applicable.
• Adhere to established safety, sanitation, and hygiene standards.
• Leadership: Promote and exemplify company values and uphold departmental standards.
• Teamwork: Foster a collaborative and positive work environment.
• Safety: Follow all safety protocols and attend required training.
• Perform additional duties as assigned.