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StepStone Hospitality

Open 35d

Server- Part-Time

Posted Updated
Discussion

We are looking for an ambitious and fun individual to join our hard working food and beverage team at the Le Meridien | Sheraton Charlotte Hotel. Our goal is to enhance the customer experience by having an enthusiastic staff to ensure event guests are well taken care of!


Schedule: Part-Time AM and PM shifts and weekends. Schedule may vary based on business needs and volume.


Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.

  • Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.
  • Memorize menu selections and wines including being familiar with daily specials and basic ingredients.
  • Use proper verbiage and etiquette including serving ladies first
  • Write order on check or memorize order.
  • Relay order to kitchen and service bar utilizing point of sale system
  • Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout.
  • Total bill and accept payment or refer guest to cashier.
  • Ladle soup, portion pies and desserts, and brew coffee.
  • Clear and reset counters or table at conclusion of each course.
  • Assist in cleaning and wiping down of service areas and prep areas
  • Maintain and follow all cash handling procedures.
  • Maintain safe serve regulations when serving alcoholic beverages
  • Handle reasonable guests complaints/requests and inform others when required
  • Comply with health and safety regulation and act in line with company policies and licensing laws
Apply

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