Server's Assistant/Food Runner - The Library at Markham Hotel

Position Summary:

The Server Assistant plays an essential role in maintaining cleanliness and order in the dining area, supporting servers and other front-of-house staff to ensure a smooth and efficient guest experience. This position is responsible for clearing tables, setting up dining areas, refilling drinks, and assisting with guest requests, all while maintaining a clean and organized work environment.

Key Responsibilities:

• Table Maintenance and Cleanliness:
• Clear dirty dishes, glassware, and utensils from tables promptly and efficiently.
• Clean, sanitize, and reset tables for new guests, including placing clean utensils, glassware, napkins, and condiments.
• Sweep and mop floors as necessary to ensure the dining area remains clean throughout the shift.
• Remove trash and dirty linens from the dining area and dispose of them properly.
• Supporting Servers:
• Assist servers by delivering food and beverages to guests' tables in a timely and efficient manner.
• Refill water, beverages, and condiments as needed during service.
• Assist with food running, ensuring orders are served promptly and accurately.
• Provide assistance with clearing and resetting tables between guests during busy periods.
• Guest Assistance:
• Greet guests and ensure they feel welcomed while assisting with seating if needed.
• Respond to guest requests and inform servers or management of any specific needs.
• Ensure guests’ dining area is well-maintained and comfortable throughout their meal.
• Kitchen and Dishwashing Support:
• Assist kitchen staff with transferring dishes, glassware, or utensils between the dining room and kitchen areas.
• Ensure clean and sanitized dishes are returned to the dining area as needed.
• Help with keeping the back-of-house areas clean, including dishwashing areas, kitchen floors, and storage spaces.
• Stocking and Inventory Assistance:
• Stock supplies such as napkins, silverware, glassware, and condiments in the dining area.
• Replenish and organize serving stations and storage areas.
• Assist with inventory counts and inform management when supplies are running low.
• Health and Safety Compliance:
• Follow health and safety guidelines to ensure the cleanliness of the dining area and back-of-house spaces.
• Ensure food safety standards are adhered to when handling food and beverages.
• Maintain personal hygiene standards and wear proper uniforms or attire as required by the establishment.
• Team Collaboration:
• Work cooperatively with servers, bartenders, kitchen staff, and management to ensure efficient service.
• Assist in setting up and breaking down the dining room for service during opening and closing hours.
• Maintain a positive and professional attitude towards guests and colleagues.