Server

Founded in 1869, the San Francisco Yacht Club maintains one of the country's finest yachting facilities.

Compensation and Benefits: The hourly range is $16.90 - $18.00 per hour (D.O.E.) plus Service Charges. For Full Time employees, we provide paid time off, paid holidays, healthcare benefits, and a 401(k) with employer matching contributions.

Reports to: F&B Manager

Summary of Position:

Servers create the very best member experience in our dining room and bar area by providing professional, knowledgeable, and warm service to all members and their guests.

ESSENTIAL RESPONSIBILITIES:

Core Competencies, knowledge, and Expectations

· Greet and acknowledge members and guests.

· Knowledgeable about the menu, including recipes and ingredients.

· Ability to time service of each course.

· Learn member’s names and their special preferences.

· Knowledge of wines and spirits.

· Able to meet all service standards and expectations including Club’s sequence of service.

Job Tasks/Duties

· Sets up side station and performs assigned side (prep) work.

· Attends daily pre-shift meetings.

· Provides immediate attention to all members and guests upon seating.

· Makes sure that children are in the appropriate type of seat and are safe and secure.

· Distributes food and wine menus; answers questions and suggests menu items.

· Lets members and guests know about any food or drink specials

· Ensure that the correct account numbers and names are given for billing.

· Efficiently serves food and drinks in a friendly and courteous manner.

· Places orders with kitchen; informs cooks about any special cooking instructions.

· Checks to ensure member and guest satisfaction.

· Presents dessert menus, suggests, and serves dessert, coffee and after-dinner drinks.

· Verifies accuracy of prices, state and federal taxes, and other charges on all checks.

· Keeps dining room and bus station areas clean.

· Advises supervisor of any complaints as soon as they occur.

· Performs clean-up and closing duties as assigned by manager and/or supervisor.

· Extend a warm and professional farewell to all members and their guests.

· Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.

· Performs other appropriate duties assigned.